Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

It was an unusual situation with a diesel truck that had not been run since 2015. I worked with Jared and kept Emphasizing that it was NOT to be started. We went through what needed to be completed and als not been run since 2015. I worked with Jared and kept Emphasizing that it was NOT to be started. We went through what needed to be completed and also asked for the inspection to be completed. When Reviewing the information at no time did Jared state that the dealership could not do the NYS inspection nor did he offer that it could be completed at a facility that Matthew’s worked with in NYS. It wasn’t until we pulled away and we’re pulled over in NYS that I realized that the inspection had not been completed. It was NOT Sabrina’s fault, Jared checked the truck in and Jared is who the initial Appointment was started with via phone conversation. At no Time did Jared ask about the license and for NYS or PA. Gerry offered a NYS inspection from the facility that Matthew’s contracted with but by that time, the truck was already back at my parents’ and I wasn’t risking getting pulled over again. More

staff is very pleasant and helpful. services were performed as promised in a timely manner and everything was done properly. services were performed as promised in a timely manner and everything was done properly. More

The Great Bend service center does excellent work and understands my needs and works with me to get me the best possible price available. I like that Jerry keeps me informed every step of the way. It is understands my needs and works with me to get me the best possible price available. I like that Jerry keeps me informed every step of the way. It is never a good time when you need to have your vehicle repaired, but Jerry and the excellent service techs definitely help ease the pain. More

I Purchased, my Limited longhorn from Tyler and Tom and it’s been a pleasure working with you guys and your service department never gives up if a problem arises. Thank you for your all your help. it’s been a pleasure working with you guys and your service department never gives up if a problem arises. Thank you for your all your help. More

Service department was great. They did what they could do to get the job done. job well done. They did what they could do to get the job done. job well done. More

The service department is always courteous and professional. They always repair my vehicles in a timely fashion. Everyone at the dealership are pleasant and eager to help professional. They always repair my vehicles in a timely fashion. Everyone at the dealership are pleasant and eager to help More

Enjoy working with the whole crew at Matthews. They go above and beyond to make our vehicles stay on the road. Won't buy another vehicle anywhere else. Thanks. They go above and beyond to make our vehicles stay on the road. Won't buy another vehicle anywhere else. Thanks. More

It has been outstanding in every way - I will be a dedicated customer going forward dedicated customer going forward More

The Team at Matthews Chrysler Dodge Jeep Ram is truly exceptional they listen to what you say and take the time to explain everything to you. I will no doubt buy my next Truck from this Team exceptional they listen to what you say and take the time to explain everything to you. I will no doubt buy my next Truck from this Team More

I have been here several times - inspections, oil change, brakes and have always had a great experience. Everyone is very friendly and the facility is extremely clean. brakes and have always had a great experience. Everyone is very friendly and the facility is extremely clean. More