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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
93 Reviews

93 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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October 04, 2024

The efficiency was impressive to get my vehicle in and out in such a timely manner! Very friendly employees! Thank you! More

by griffsplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 25, 2024

Fantastic service from start to finish. First day was due to a recall; next day was tire replacement when a nail was found on the first day.. Friendly staff all the way around. More

by cathiesinnott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cathie- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 19, 2024

Friendly and knowledgeable staff. Car service took me home. I picked up the vehicle myself More

by digidave2
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kosty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 13, 2024

Prompt and courteous service check in. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. More

by wernerkloeckener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 03, 2024

Jerry and the Team do an amazing job. Kept me informed during the visit and fully explained all the work once complete. More

by MIKEVANBRUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Jerry & the Team at Matthews Chrysler Dodge Jeep Ram! We appreciate your business.

August 01, 2024

Awesome customer service. Helped with an aftermarket warranty company making our son less stressed knowing his truck was getting done right. More

by bcso395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi bcso395, Thank you for choosing Matthews CDJR for your recent service! We appreciate your business and the 5 Star Review!

July 02, 2024

They always go above and beyond to make sure we are happy with their service. More

by dhinkley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dhinkley1, Thank you for the 5 Star Review and your business!

June 16, 2024

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

June 15, 2024

Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More

by ccondon941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the perfect review and your business!

June 14, 2024

Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible More

by bandit860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

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