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Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

Overview
Employees
Reviews
Vehicles
4.7
122 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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447 River Ln

Susquehanna, PA

18847

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Showing 122 reviews

July 18, 2023

Antonio was great! He made the process easy and enjoyable from start to finish and I couldn’t be happier with my new car! More

by glimrofhope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 12, 2023

Friendly people good service usually a good experience servicing my Jeep mostly have a short wait time More

by liscnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
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Jul 20, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 07, 2023

Always attentive every time I go there. Always willing to meet my changing needs. Everyone I have met there is super pleasant. More

by agmg02@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley is 5 stars as well, Brad Fisher
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Jul 10, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 28, 2023

Dakota installed a brake controller in our truck yesterday. He did an awesome and professional job. It looks like it was always a part of the truck. We are very pleased. He is definitely an asset to More

by pclemo57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Napoli
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Jul 06, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 26, 2023

Very pleased with everyone we interacted with. Pricing was spot on. Truck was spotless when we took possession. More

by tompekarski
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kosty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 22, 2023

I don't know why but they ignored what I asked them to do during a service. More

by hgpink9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Zach Benedict
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Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

Jun 26, 2023 -

hgpink9 responded

I sure hope so as I have a lengthy service contract that I paid quite a bit of money for and I still have trouble with the front end alignment and while I asked for all the tires to have the pressure equaled up WITHOUT a tire rotation the tech rotated them anyway and lost 1 of the lug nut covers.

June 19, 2023

Everything was fine on time and I as I expected they did a good job More

by lahoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 19, 2023

job well done. Work was done to exceed expectations. i would recommend Matthews to anyone. More

by walkerpauld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
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Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

Oct 24, 2023 -

walkerpauld responded

Job well done

June 13, 2023

Jerry was great, and did an excellent job. Very satisfied. Highly recommend him. Thank you! More

by ptd95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 12, 2023

Matt Arnold was great extremely helpful! ! He very patient on the phone and explained the web ad thoroughly. Highly recommend!!! More

by Nicky257
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

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