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Matthews Chrysler Dodge Jeep Ram of Great Bend
Susquehanna, PA
122 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 122 reviews
Verified Customer
August 22, 2023
I have had several professional interactions with Matthews Dodge/ Jeep and all have been very positive. So when I decided to look for a new truck I elected to purchase through them. Easy to deal with Matthews Dodge/ Jeep and all have been very positive. So when I decided to look for a new truck I elected to purchase through them. Easy to deal with, great service department, and pleasant people to converse with. More
by dkd606
Employees Worked With
August 16, 2023
Great service friendly always ready to help wish there were more companies like this great job were more companies like this great job More
by vaiello1966
August 15, 2023
Employees should have knowledge of the rewards program and the customer’s benefits.. Came in for an oil change and forgot to ask for a tire rotation. That should be a standard practice when a customers pa and the customer’s benefits.. Came in for an oil change and forgot to ask for a tire rotation. That should be a standard practice when a customers pays for the rewards program. More
by sarah
Employees Worked With
N/a
August 12, 2023
They diagnosed the wrong problem from the beginning, so I waited for 3 weeks for a part I didn’t need. Then I brought it in for the problem that actually was wrong! Another backorder … Oh and then I got a lo waited for 3 weeks for a part I didn’t need. Then I brought it in for the problem that actually was wrong! Another backorder … Oh and then I got a loaner vehicle for a day, because it was fixed in a day!!! A month and a week narrowing cars…. I was like a hot potato nobody wanted to deal with me…… Most likely my last service from Matthews!!! More
by jgiblin002
Employees Worked With
George Brunette
August 11, 2023
This dealership is amazing! I needed a car, Brad and Antonio. hooked me up in less than a day! Had the car delivered to Geat Bend by that afternoon. The service, and compassion I needed a car, Brad and Antonio. hooked me up in less than a day! Had the car delivered to Geat Bend by that afternoon. The service, and compassion they showed me was top notch! I will definitely be coming Navi here! I am now the proud owner of the RAV4 I've always wanted!! Thank you Brad and Antonio!! More
by crook.dawn
August 03, 2023
Everything was handled quickly and professionally. Matt Arnold, our Sales Representative, was absolutely wonderful to work with. I would not hesitate to recommend Matt and your dealership to anyone! Matt Arnold, our Sales Representative, was absolutely wonderful to work with. I would not hesitate to recommend Matt and your dealership to anyone! Great job!! More
by vickie.crissell
Employees Worked With
August 03, 2023
After waiting for warranty to approve the work Matthews got the work done as quickly as possible. Warranty Stella this took over 3 months to approve warranty work got the work done as quickly as possible. Warranty Stella this took over 3 months to approve warranty work More
by kellandsam
Employees Worked With
George Brunette, Zach Benedict
July 20, 2023
George and his team were very friendly and professional. The service on my vehicle was completed in a timely manner and to my satisfaction. Great all around experience! The service on my vehicle was completed in a timely manner and to my satisfaction. Great all around experience! More
by patrick80
Employees Worked With
George Brunette, Zach Benedict
