Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Chrysler Dodge Jeep Ram of Great Bend
Susquehanna, PA
122 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 122 reviews
October 02, 2023
Jerry went above and beyond to grab stuff out of my car when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going crazy but they figured it out! More
by danay.holbrook
Verified CustomerEmployees Worked With
Other Employees :
Jerry & Amanda, Zach Benedict
September 26, 2023
Have taken my Ram truck to Matthews for service and very satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! More
by kozie21
September 22, 2023
well first i made appt to get car done, it took about 1 2/2 weeks for appt , i also brought paperwork from my mec, that shows i need an oil pump, but also came up was a bulliten about computer update and 2/2 weeks for appt , i also brought paperwork from my mec, that shows i need an oil pump, but also came up was a bulliten about computer update and was told to bring to dealership. so came down on my date, left my car and got a call car was done and needed to make another appt tec wanted to do further investigation, so made another appt , came down left car got call next morning it needed oil pump but have to make another appt, by this time I am fed up with the service, I have to drive 1/2 hr. back and forth each way and get a ride, so I said no I will get fixed at my home then got hit with a 134 dollar bill. for nothing really. I will never recommend your business. I was never in my life so disappointed, More
by ACKID52
Employees Worked With
the service dept
September 13, 2023
I like Tyler in sales, He’s down to earth and not pushy when it comes to buying cars. He’s just great. The service department is awesome too. They take good care of your vehicle and keep you informed. when it comes to buying cars. He’s just great. The service department is awesome too. They take good care of your vehicle and keep you informed. More
by gennlynn_77
Employees Worked With
Tyler Hosier
August 31, 2023
We've been buying cars from Matthew's for 10+ years now and Tyler H. is our absolute FAVORITE!! He always goes above and beyond for us!! He's the first person we recommend to anyone looking for a car. and Tyler H. is our absolute FAVORITE!! He always goes above and beyond for us!! He's the first person we recommend to anyone looking for a car. More
by Katie
Employees Worked With
Tyler Hosier
August 31, 2023
Amanda was pleasant and willing to answer all my questions. She was patient and responsive to many messages before actually deciding on vehicle purchase. She will have my business in the future. questions. She was patient and responsive to many messages before actually deciding on vehicle purchase. She will have my business in the future. More
by carlaspering
Employees Worked With
All members were friendly , Amanda Van Cott
