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Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

4.8
127 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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447 River Ln

Susquehanna, PA

18847

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Showing 127 reviews

August 01, 2024

Awesome customer service. Helped with an aftermarket warranty company making our son less stressed knowing his truck was getting done right. More

by bcso395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi bcso395, Thank you for choosing Matthews CDJR for your recent service! We appreciate your business and the 5 Star Review!

July 02, 2024

They always go above and beyond to make sure we are happy with their service. More

by dhinkley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dhinkley1, Thank you for the 5 Star Review and your business!

June 16, 2024

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

June 15, 2024

Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More

by ccondon941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the perfect review and your business!

June 14, 2024

Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible More

by bandit860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

June 13, 2024

I found it to be friendly and took care of customer needs. We went in with no intention of buying. Our salesman Matt Arnold approach was very good and we ended up buying a new vehicle. More

by kyllrue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Coppola
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Kyllrue, We’re so glad to hear you had a great experience with Matt Arnold! Thank you for your business and the great review!

June 05, 2024

I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. More

by kingsleymayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lake
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

A pleasure to do business with, everyone went above and beyond to help in anyway they could. More

by bodyman_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi bodyman_one, Thank you for the 5 Star Review and your business!

May 16, 2024

Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual More

by brodskyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Trotter
May 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Brodskyw, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 15, 2024

Matt and Antonio were both extremely helpful and understanding through the entire car buying process! More

by Ocolwell26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Matt and Antonio! Thank you for your business and the great review!