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Matt Castrucci Honda
Dayton, OH
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 57 reviews
January 22, 2024
Sayyid was absolutely amazing. I bought a new vehicle and made a new friend as a major bonus. Beyond grateful that our paths crossed. His upbeat look on life, honesty, and knowledg I bought a new vehicle and made a new friend as a major bonus. Beyond grateful that our paths crossed. His upbeat look on life, honesty, and knowledge of vehicles made it an easy/enjoyable car buying adventure. 11/10 More
by JustinRampage
Employees Worked With
Sayyid Jones
October 24, 2023
I am just about to get a new car, and was debating if I wanted to stick with another Honda. My Honda Fit with 130,000 mile alternator went out recently. I had the dealership fix it. I thought they were m wanted to stick with another Honda. My Honda Fit with 130,000 mile alternator went out recently. I had the dealership fix it. I thought they were made honest because they were forced to have cameras, boy was a wrong!! When I got my video I was shown a perfect filter, and told it needs replaced. Then I was told that my battery wasn’t holding charge and needed replaced too!! I told them to replace the battery I just bought from Advanced Auto and I will get my money back. I took it to Advance Auto in Moraine, they checked it, told me the battery was perfect and refused to give me my money back!! I’ve called Honda and they hung up on me and won’t make it right. I will be contacting BBB and the AG More
by jacobs45327
Employees Worked With
Not sure
August 20, 2022
I went in wanting a 2022 Civic. They had none on lot so they tried to convince me to buy a 2020 used. They wanted me to pay msrp of a new for the used car. I inquired about about or They had none on lot so they tried to convince me to buy a 2020 used. They wanted me to pay msrp of a new for the used car. I inquired about about ordering a new and they would only sell it well above msrp. Left and drove south to another dealership where I purchased the car and their policy is to never sell above msrp. Ended up buying a 2nd used Civic for my daughter as well. Lost business and service on 2 cars. Worst customer service ever!!!!! More
by Djandzik
Employees Worked With
New cars sales manager
July 08, 2022
Beware of upcharging. They " have to pay for new building" and "all their cars are being purchased by outsiders" so they upcharge us This is what I was told They " have to pay for new building" and "all their cars are being purchased by outsiders" so they upcharge us This is what I was told More
by ehinkle23
Employees Worked With
manager
May 23, 2022
Went to purchase a Honda Pilot, talked to salesman, drove car ready to buy until I was made aware of "their" market upcharge of 3500.00 OVER msrp. Claimed they wouldn't deal away from that upcharge as it was car ready to buy until I was made aware of "their" market upcharge of 3500.00 OVER msrp. Claimed they wouldn't deal away from that upcharge as it was put on by the sales manager. We left and went to an honest dealer. More
by brbrookbank
Employees Worked With
Unknown
July 18, 2021
Went in to look at a new Odyssey. The rudest new sales staff I have ever encountered. Avoid at all costs and if you have to go, stay away from Cindy. Go support one of the other local dealers. staff I have ever encountered. Avoid at all costs and if you have to go, stay away from Cindy. Go support one of the other local dealers. More
by Ram Trucks
Employees Worked With
Cindy Brann
