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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,761 Reviews

2,761 Reviews of Matt Burne Honda - Service Center

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December 11, 2024

Everyone I interacted with was more than helpful, very respectful and attended to my concerns. I am very pleased with the work that has been done. Will become a regular customer at this particular locatio More

by Jackeline Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really can’t remember anyone’s name in particular, but everyone in the office and also the young man who actually worked on my vehicle and spoke with me personally. All in all it was a good experience with the work done and the people I interacted with.
December 10, 2024

Perfect troubleshooting and ready on time. The staff is easy to work with. They even helped me in the parking lot as they were going home. More

by BOLSAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Great customer service and very friendly staff! !! Always accommodating! Valet service is much appreciated when needing a ride More

by WINTERMANTELLOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Luberto
December 10, 2024

The Scranton Service Department is top notch. They are easy to reach and quick with setting up the appointment and getting my car back to me. More

by JennFinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Been taking my vehicles to Burne Honda for several years now. Staff is knowledgeable and get the job done right. More

by WASHRED1
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

A dealership that tries to work with you to get the car you are interested in. I’ve had the same salesman for my last three Honda’s - Rick this is consistency! More

by MVPTS2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

As always,the staff at Burne Honda were great to deal with! Got me in within a few days of calling! Friendly and courteous as usual! More

by PETER.ROZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 06, 2024

The service performance was fine. However the customer service was abysmal; especially the manager of the body shop. I’d probably take my car elsewhere. More

by CourteousPerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

They all are very nice and the girl in service department sitting at the first desk was super sweet! She took good care of me More

by donnamorgan825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Exceptional service! The Burne Honda team was professional, knowledgeable, and friendly. They made the process seamless, answered all questions, and exceeded expectations More

by DMASPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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