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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,704 Reviews

2,704 Reviews of Matt Burne Honda - Service Center

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November 14, 2024

The service was fine as always, however I found the new help at the desk was most condescending. This has NEVER happened to me at Burne Honda. After the 5th time telling her the check air pressure was com More

by PCR70
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I had an issue with my 1 year old vehicle making a noise in the rear. I attempted to get it fixed twice to no avail. I requested to speak to the service manager, Egon and he called me immediately! He had me More

by Bobby M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Palumbo
November 13, 2024

Oh, it's wonderful I was welcomed cordially, with due respect Within an hour everything was set. I thought that I would be charged ,but nothing was collected, probably the next service would call for a More

by STEPHENBRENYAH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

First time at dealership for a recall on a Honda CRV I bought used from a Chevy/GMC dealership. Everyone was great, waiting room very comfortable. More

by tphilmeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Always willing to work with you when determining the work that needs to be completed and that items that can be postponed More

by TRAVELER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan no longer is employed at Burne Honda
November 12, 2024

Egon and his team are excellent, we appreciate all of the hard work and dedication! More

by THEJOHNMENDOLASHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Service is always professional, highly skilled and very friendly! I have never had a bad experience at Byrne Honda. More

by TOM.KERRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I was very happy with this visit for my car’s inspection. It was quicker than I expected and customer service was excellent! More

by k_grabowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

The service, as far as I can tell so far, was great, staff was friendly, and everything was timely More

by 71y3hv0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Staff was very friendly and helpful, and the service as far as I can tell was great. More

by MARYSTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.