2,761 Reviews of Matt Burne Honda - Service Center
Excellent I have been dealing with Matt Burne Honda since 2007. The service is always excellent and the employees are very friendly. I would highly recommend th I have been dealing with Matt Burne Honda since 2007. The service is always excellent and the employees are very friendly. I would highly recommend them. More
Ruined driver side door I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the t I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the time of scheduling I told them I would be waiting for the vehicle. When I arrived they also had me down for a recall repair for the door locks. I was never informed of this ahead of time and had to wait 2 1/2 hours for my car. In repairing the door lock on the driver side door, they did something to the inner door panel and now it sticks up. I am very unhappy. More
Annual inspection visit I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving her car the last few months and I know theres some things it needs, the breaks don't respond properly, the oil needs to be changed, and theres an error indicator light always on, which the manual says could be a fuel emissions issue, and to take it to the dealer asap. None of these things were fixed when we were there. I brought them up, they told me the breaks and oil are fine and the light doesn't mean anything. I'm not happy with those answers. More
Great dealership fair prices. Egon is great to deal with & they are fair with what needs to be fixed without any "extra's! That is why when I need work done or have a noise that I Egon is great to deal with & they are fair with what needs to be fixed without any "extra's! That is why when I need work done or have a noise that I can figure out where it's coming from I go to them! More
Very helpful and efficient Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. More
Professional, quick, & easy I called the Service Department two days before I could go in with a description of my issue: my car repeatedly failed to start. It was diagnosed over I called the Service Department two days before I could go in with a description of my issue: my car repeatedly failed to start. It was diagnosed over the phone as most probably needing a new battery. Because I was away, I needed to get my car jumped each time I needed to drive it, which was extremely inconvenient. I asked if I could call when I was leaving to give an hour’s notice of my arrival, and Egon said that would be fine! Thank you! More
Matt Burne service is awesome !!! This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowleg This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowlegeble, fast, efficient !!! More
awesome service they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a great service More
Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t scheduled service. It turned out to be a minor problem and I was out of there in just over an hour with the problems completely resolved. The service manager was extremely nice and in doing a routine check just because I was there, they found my air filters also needed replacing. It was a very pleasant experience all the way around. More
Oil Change I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. More