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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,761 Reviews

2,761 Reviews of Matt Burne Honda - Service Center

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August 25, 2018

Excellent I have been dealing with Matt Burne Honda since 2007. The service is always excellent and the employees are very friendly. I would highly recommend th More

by yttap69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for the recommendation...we appreciate it!

August 24, 2018

Ruined driver side door I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the t More

by JACOBIANDMYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 24, 2018

Annual inspection visit I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving More

by Conroyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know any employees names
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 24, 2018

Great dealership fair prices. Egon is great to deal with & they are fair with what needs to be fixed without any "extra's! That is why when I need work done or have a noise that I More

by GEORGE YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon
Aug 28, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 24, 2018

Very helpful and efficient Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. More

by elbo0noscreen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gramigna
Aug 24, 2018 -

Matt Burne Honda responded

Happy to help!

August 24, 2018

Professional, quick, & easy I called the Service Department two days before I could go in with a description of my issue: my car repeatedly failed to start. It was diagnosed over More

by MOUNTAINGIRL1531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon, Brittany
Aug 24, 2018 -

Matt Burne Honda responded

Happy to help!

August 24, 2018

Matt Burne service is awesome !!! This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowleg More

by KANDBTANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley and Egon
Aug 24, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

awesome service they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service team
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 23, 2018

Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service manager’s name but he was excellent.
Aug 23, 2018 -

Matt Burne Honda responded

Glad we were able to help you out!

August 23, 2018

Oil Change I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. More

by WJW820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

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