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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,704 Reviews

2,704 Reviews of Matt Burne Honda - Service Center

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August 22, 2018

Always accommodating Always gets the job done and on time. Service department is great at getting back to me on time. Pricing is fair and employees are friendly. More

by BHUGHES213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service guys
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 22, 2018

Efficient and courteous I never had a problem buying, leasing or when bringing my vehicle in for maintenance. All employees were professional and courteous no matter which de More

by AG49MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby, Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 22, 2018

What Customer Service Should Be It's very refreshing, in today's rush in/rush out culture of customer service that the folks at Burne Honda take the time to make you feel at home whi More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack in the service department specifically...everyone really.
Aug 23, 2018 -

Matt Burne Honda responded

Happy we can take some stress off your plate!

August 22, 2018

Always a satisfactory experience. We have always found Burne to be a satisfactory experience. Their service is always very good. That is why we have bought 7 Honda's from Burne. More

by gmrs0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi
Aug 23, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 22, 2018

Old satisfie cusstomer. I have purchased 13 or 14 new Hondas at this dealership and had them all serviced there. Need I say more! The very few problems over the years were al More

by MASEYKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Egan, Mike in service department.
Aug 23, 2018 -

Matt Burne Honda responded

Thank so much for your loyalty...we appreciate it!

August 22, 2018

Inspection/oil change Great service. Nice waiting room. Everyone that works there is pleasant and friendly. Highly recommended. Will definitely return. Plan on buying a CRV More

by kellycibik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for the recommendation!

August 22, 2018

Always great service at Matt Burne I’ve tried service at other Honda Dealers in the area, but always come back to Matt Burne. They are by far the best dealer in north eastern PA and bey More

by BINARYSMART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Matt Burne Honda Always courteous and they work with you to get the job done right; the first time. They work hard to give you great customer satisfaction. More

by MARKNOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Service Center Hondas are a GREAT car. I have 116,000 on my 2006 accord. I credit the service center with keeping it in tip top shape. They are knowledgeable, pleasa More

by jersibro51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon and Jack
Aug 23, 2018 -

Matt Burne Honda responded

Thank so much for your loyalty...we appreciate it!

August 22, 2018

Always a great experience. I have been coming here for years and I would recommend it to anyone. I have worked with several of the staff here, but Egon is the person that I wor More

by ERNIE.SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon
Aug 23, 2018 -

Matt Burne Honda responded

That's great....thanks for your loyalty!

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