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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,778 Reviews

2,778 Reviews of Matt Burne Honda - Service Center

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September 14, 2018

Excellent! Excellent customer service and always has my vehicle done in a timely manner! Everyone in the service department is very friendly and willing to answe More

by MCLAUGHLIN.S89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Morgan Greene, Brittney Brong
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 13, 2018

Great service Completed as requested in a timely fashion. Thank you. Wished we could have been given a service date sooner but this worked. Have learned to nook muc More

by JOANCROSBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Churi
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 13, 2018

Routine appointment I have been buying cars and having them serviced at Matt Burne Honda for a long time. They are professional , friendly, and give expert service. I c More

by SANDYBO920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Jack, Egon
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 13, 2018

Awesome Service They are always pleasant, fast and explain everything. They have flexibility with scheduling and wait time is short. They always answer questions an More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 13, 2018

Not Very Helpful My car was low on coolant and was not making heat. I took the car in, they checked it over, said it must've been a fluke and sent me on my way. Last More

by delimama66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The man in service that sits next to the exterior window
Oct 15, 2018 -

Matt Burne Honda responded

We strive to always do our best to meet our customer's needs and we sincerely apologize that you did not have a good experience in our service department.

September 13, 2018

Inspection and warranty service. My emergency brake was not working correctly and they were able to order the part and get it done quickly. I always enjoy the guys in the service depa More

by XROBYNNKELLYX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names escape me.
Sep 13, 2018 -

Matt Burne Honda responded

Happy to help!!

September 12, 2018

60k makeover Tires, brakes, 60k service, alignment and inspection. All done as per agreement...well and on time. Not cheap but no complaints here! Very consistent More

by JCORKILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Egon
Sep 13, 2018 -

Matt Burne Honda responded

Thank you!

September 12, 2018

Very hospitable & efficient. Easy to make an appointment, waiting is in a clean, hospitable environment. Efficient care of car. I would recommend this service to people for their More

by specialkag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
people in service department
Sep 13, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

September 12, 2018

quick oil change Stopped in and they were able to get me an appointment the same day for an oil change. In and out in under 30 minutes. More

by SBLACKLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
Sep 13, 2018 -

Matt Burne Honda responded

Great!!

September 12, 2018

great service They provided a ride to my house and back for the car. The service was quick and the tire rotation coupon made it very affordable. More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Matt Burne Honda responded

Thank you!

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