2,704 Reviews of Matt Burne Honda - Service Center
Oil Change Service I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked for them to rotate my tires along with the oil change I would have not been told about the extra service. This is a deceptive practice and should not happen in such a reputable dealership. More
Tires spilling to Left Burne Honda quickly found the issues, informed us and we okay’d the replacement of the left strut and bad tire. With over 100K miles on the car we’ve Burne Honda quickly found the issues, informed us and we okay’d the replacement of the left strut and bad tire. With over 100K miles on the car we’ve been happy with the absence of repairs on our Accord. The staff was very friendly and professional and we were happy with the costs involved. We had another pleasurable experience with Burne Honda in Scranton, PA. More
Inspection Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the cost but the work is usually done right the first time at Burne. More
Excellent customer service Very friendly and helpful atmosphere. The service to the car gets done within the timeframe that works best for you. They make the process very easy Very friendly and helpful atmosphere. The service to the car gets done within the timeframe that works best for you. They make the process very easy. More
great guys but too expensive brakes and rotors to $1,000.00 Way too expensive. excellent staff and work We have bought numerous cars with extended service plans . Have alway brakes and rotors to $1,000.00 Way too expensive. excellent staff and work We have bought numerous cars with extended service plans . Have always had all our work done there . Needed brakes and rotors and cost close to $1,ooo included inspection. Way too expensive for that kind of work. More
Regular maintenance It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting room is clean and attractive. They explain all services done to my vehicle when I am checking out More
Recent Burne Honda visit Had roof rails installed and an oil and filter change for my 2017 Honda Pilot EX-L on 8/21. Dropped off my car around noon and by 4 PM all the work Had roof rails installed and an oil and filter change for my 2017 Honda Pilot EX-L on 8/21. Dropped off my car around noon and by 4 PM all the work was done. Great service and quality workmanship. The staff at Burne Honda has always been professional and courteous. Egon was outstanding in his communication skills. He explained all the ins and outs of the work to be done and was able to keep the time my vehicle was in the shop to a minimum. We have been coming here since 1999 and wouldn’t have it any other way. Walter and Patty Bobo.a More
1ST INSPECTION I am leasing a Civic and this was my 1st inspection. I was out within 45 min. It took 2 weeks for the appointment but it was fast so I could get to wo I am leasing a Civic and this was my 1st inspection. I was out within 45 min. It took 2 weeks for the appointment but it was fast so I could get to work. More
Sincere and friendly service I went to Burne Honda to purchase a new car. They whole sales team went above and beyond to help me. I love my Honda Civic. I went to Burne Honda to purchase a new car. They whole sales team went above and beyond to help me. I love my Honda Civic. More
great customer sevice Everyone I have spoken to at Matt Burne Honda have always been pleasant and courteous..I am hoping to drive my Honda for years to come. Everyone I have spoken to at Matt Burne Honda have always been pleasant and courteous..I am hoping to drive my Honda for years to come. More