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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,704 Reviews

2,704 Reviews of Matt Burne Honda - Service Center

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August 23, 2018

Oil Change Service I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked More

by LAURA OLIVETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 23, 2018

Tires spilling to Left Burne Honda quickly found the issues, informed us and we okay’d the replacement of the left strut and bad tire. With over 100K miles on the car we’ve More

by TLHPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 23, 2018

Inspection Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the More

by DJJURCHAK@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Excellent customer service Very friendly and helpful atmosphere. The service to the car gets done within the timeframe that works best for you. They make the process very easy More

by KCUSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

great guys but too expensive brakes and rotors to $1,000.00 Way too expensive. excellent staff and work We have bought numerous cars with extended service plans . Have alway More

by picklejone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike graminia
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 23, 2018

Regular maintenance It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting More

by JEANMARIESTACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 28, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

August 23, 2018

Recent Burne Honda visit Had roof rails installed and an oil and filter change for my 2017 Honda Pilot EX-L on 8/21. Dropped off my car around noon and by 4 PM all the work More

by Wjbgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 22, 2018

1ST INSPECTION I am leasing a Civic and this was my 1st inspection. I was out within 45 min. It took 2 weeks for the appointment but it was fast so I could get to wo More

by DTHOMAS214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Matt Burne Honda responded

Glad you had a good experience with the service department at Matt Burne Honda!

Aug 23, 2018 -

Matt Burne Honda responded

That's great!

August 22, 2018

Sincere and friendly service I went to Burne Honda to purchase a new car. They whole sales team went above and beyond to help me. I love my Honda Civic. More

by KZIGX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Matt Burne Honda responded

Enjoy your Civic!!

August 22, 2018

great customer sevice Everyone I have spoken to at Matt Burne Honda have always been pleasant and courteous..I am hoping to drive my Honda for years to come. More

by dmurrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

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