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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,705 Reviews

2,705 Reviews of Matt Burne Honda - Service Center

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August 24, 2018

Matt Burne service is awesome !!! This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowleg More

by KANDBTANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley and Egon
Aug 24, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

awesome service they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service team
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 23, 2018

Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service manager’s name but he was excellent.
Aug 23, 2018 -

Matt Burne Honda responded

Glad we were able to help you out!

August 23, 2018

Oil Change I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. More

by WJW820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

August 23, 2018

Great as always It is always a great and easy experience at Burne Honda. The staff is always friendly and helpful and there are never any issues. Always the best!! More

by Kevin Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon, Jack, Brittney, Morgan & Mike
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 23, 2018

Great service and great people. My wife and I service both of our Honda vehicles at Matt Burne Honda, and have always found the people and service to be great. More

by TPMURPHYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Egon in the Service Department
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 23, 2018

My overall experience was exceptional Burne Honda team was the best. The experience exceeded my expectations in knowledge, professionalism, friendliness and cost betting the other local de More

by LORAMIELO1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you had an exceptional car buying experience at Matt Burne Honda!!

August 23, 2018

Well organized The experience was seamless and the communication was top-notch. Everyone I came in contact with asked what worked best for me and what was needed in More

by WCHRISTMAN
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!!

August 23, 2018

Service is Great I really like getting my service done at Matt Burne Honda. I feel that it is very individualized, they do not give you a buzzer like some of the bigg More

by Cappy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardanelli
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you experienced great service at Matt Burne Honda!

August 23, 2018

Professional and friendly The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tir More

by MARYELLEN.GIBBONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I.m not good with names but the service manager always takes time to discuss things.
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

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