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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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August 27, 2018

Oil change Great place to bring your car that’s one of the reason I buy my cars there great service jack munley is great and his whole team there More

by HONESTJOHN721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack munley
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

August 27, 2018

Excellent service A great service department that is friendly, reliable, and efficient on their service delivery. They care about keeping your vehicle in tip top shape More

by BUMPKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

August 27, 2018

Unfriendly staff The main reason why I wouldn’t recommend this service center is the people at the reception area. To begin with, the reception area has an awkward set More

by ReluctantReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unfortunately I don’t recall the name of the employee I worked with.
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 27, 2018

Matt Burne Service is really good I was in and out quickly...thorough job, thorough explanation, reasonable price, and coffee and donuts. What's not to love? I had called for an appoin More

by CAMERONVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know their names but ALL of the guys in Service!
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 26, 2018

Trusted Service Best place to bring your Honda for trusted service. I always know they will do the right thing for my vehicle. Will not go anywhere else. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service guys
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 25, 2018

Excellent I have been dealing with Matt Burne Honda since 2007. The service is always excellent and the employees are very friendly. I would highly recommend th More

by yttap69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for the recommendation...we appreciate it!

August 24, 2018

Ruined driver side door I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the t More

by JACOBIANDMYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 24, 2018

Annual inspection visit I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving More

by Conroyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know any employees names
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

August 24, 2018

Great dealership fair prices. Egon is great to deal with & they are fair with what needs to be fixed without any "extra's! That is why when I need work done or have a noise that I More

by GEORGE YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon
Aug 28, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 24, 2018

Very helpful and efficient Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. More

by elbo0noscreen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gramigna
Aug 24, 2018 -

Matt Burne Honda responded

Happy to help!

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