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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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September 01, 2018

Excellent service as always. Service team is great to work with and very knowledgeable. Egan has been very helpful in getting my car in for an appointment, explaining what needs More

by Katie H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan, Don and the Service Team
Sep 04, 2018 -

Matt Burne Honda responded

Thank you so much for your loyalty and for your recommendation!

August 31, 2018

Service was, as always, excellent Receptionist was friendly and informative. My vehicle was finished when I asked for it. When I called to see if it was ready the people were very help More

by JOSH2415BEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not aware of names
Aug 31, 2018 -

Matt Burne Honda responded

That's great! Thank you!

August 31, 2018

great staff Always great work and on time, also excellent staff. Fair prices on both service and parts. Clean waiting area. You can see that management trains al More

by HUGO1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all service staff
Aug 31, 2018 -

Matt Burne Honda responded

Thank you!

August 29, 2018

Burne Honda is the best Burne Honda is great to deal. Knowledgeable sales people and very friendly Easy to work with service department personnel are very knowledgeable More

by IODINE7258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Mike Churi
Aug 31, 2018 -

Matt Burne Honda responded

Thank you!!

August 29, 2018

Oil Change Always quick and easy-Morgan Green is a great team member! Always in and out with no problems. they fit me in quickly, even though I called last minut More

by KEVIN.J.STANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
Aug 31, 2018 -

Matt Burne Honda responded

Glad to hear it..thank you!

August 29, 2018

Great Service Department Friendly and competent managers efficiently ensure that all work is done expeditiously. They treat me like family. I will always be assured that I wil More

by COLRSCOOPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 29, 2018

Consistently outstanding service! We had 2 vehicles serviced by Matt Burne Honda in the past 2 days. Both experiences were excellent. Being customers for many, many years, our family More

by Stan Jezuit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Egone Berardindelli
Aug 31, 2018 -

Matt Burne Honda responded

We're so glad you have experienced consistently outstanding service at Matt Burne Honda! Thank you for taking the time to leave a thoughtful review.

August 28, 2018

Excellent service .... as usual! I bought my last 3 Hondas at MOTORWORLD in Wilkes Barre .... who always give me a much better deal than BURNE. The service department at MOTORWORLD More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Mike
Sep 07, 2018 -

Matt Burne Honda responded

Glad you have experienced great service at Matt Burne Honda!

August 28, 2018

Good experience Good experience. Only has needed oil changes. Wish tire rotation was free. Car runs good without drama.Car does what I need . People are cool. Wish i More

by MATTSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Matt Burne Honda responded

Glad you had a good experience.

August 28, 2018

The best customer service. Friendly, professional, caring, I bring my 2005 Honda Accord to Byrne Honda for everything it needs. Never have I brought it anywhere else for repairs, oil changes, etc. The reason More

by TGALOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Egan, Jack, Morgan, Mike, Brittany, Joe, and mechanics Joe, Gary, Tony, and Brian, Brian Jr, John,
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

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