Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

Sort by
September 05, 2018

Problem with A/C 2017 Pilot with 12,000 miles A/C quit blowing cold about a week before my appointment for state inspection. Problem was condensor leaked refigerant. Still waiting for part during More

by CJNYE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Matt Burne Honda responded

We apologize that your service experience wasn't 100% satisfactory. We will do our best to get it resolved.

September 05, 2018

Out of there in under 1 hour Tony usually works on my car and he gets me in and out of there under an hour. He does a Great Job too! Express service is what all customers want. More

by SAWILK1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 04, 2018

Great service department I have been a customer of Matt Burne's service department since 2004. I have always been impressed with the service I get when I bring in my Honda. I More

by luvmyhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 04, 2018 -

Matt Burne Honda responded

Thank you...we appreciate your business!

September 04, 2018

Teust I put my trust in Burne Honda’s Service Department! I have leased Civics for the last 15 years+! I never have to wait long while the car is serviced! More

by laurellines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Sep 04, 2018 -

Matt Burne Honda responded

Thank you!!

September 04, 2018

Great experience These guys are always very helpful and friendly! Nick was able to squeeze me in for my appointment for service because I come from out of state. Thank More

by VPACE2610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 07, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 03, 2018

Great service I am a customer for several years and always get great service and staff is excellent!!! Today was an oil change and tire rotation. Always great servi More

by FRANHOLEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service, don't know names
Sep 04, 2018 -

Matt Burne Honda responded

Thank you!!

September 03, 2018

fuel injectors people in the service department are great. my problem happened on vacation made a call to jack munley he said no problem he will get me in asap More

by mark44star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jack munley
Sep 04, 2018 -

Matt Burne Honda responded

Happy to help!!

September 03, 2018

Excellent service. I was greeted professionally. All services were explained to me. I was told that it would be long wait but it was not that long of a wait. Would high More

by MONALISA7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 04, 2018 -

Matt Burne Honda responded

Thank you so much for the recommendation!

September 03, 2018

On time service Friendly and knowledgeable staff. Work was done on time for a good price. Waiting area had refreshments and was very clean. Staff provided updates wh More

by TGRESKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 04, 2018 -

Matt Burne Honda responded

Glad you had a good experience at Matt Burne Honda!

September 01, 2018

very quick service and good review of my vehicle Egan is a great employee and has given my odysy excellant service. He has worked with me many times in the past , to make sure I was pleased with the More

by PUFFNSPOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Sep 04, 2018 -

Matt Burne Honda responded

Thank you for your positive feedback!

...
263
...