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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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September 10, 2018

Honda is the best dealership I have ever dealt with. They are efficient and timely and truly care about your experience as a consumer. They vehicles are reliable and s More

by MUNLEYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 10, 2018 -

Matt Burne Honda responded

Thank you!!

September 10, 2018

Service Very accommodating. Took care of the problem in a timely fashion. Provided a ride to work. Called me on the phone when it was ready and clearly explai More

by MATT_LAVELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon and Jack Munley.
Sep 10, 2018 -

Matt Burne Honda responded

Glad to hear you had a good experience in our service department.

September 10, 2018

Always do a great job I have purchased 2 cars at Matt Burne Honda and both have been great cars. One of them has over 265,000 miles it and it is still going strong. Th More

by jim.merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon
Sep 10, 2018 -

Matt Burne Honda responded

Thank you!!

September 10, 2018

Very good service The service was very good. I believe the car was thoroughly checked and recommendations for cabin and air filter changes were made and also that new More

by SHARON.MORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2018 -

Matt Burne Honda responded

We sincerely apologize that your experience at Matt Burne Honda was not 100% satisfactory.

September 10, 2018

Quality Service I'm very happy to know that the mechanic who works on my Element has been a mechanic at Honda for about 30 years. I always feel confident about the wo More

by JUDY.SCHAEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon, Morgan, Tony, and Brittany (all in service)
Oct 15, 2018 -

Matt Burne Honda responded

Thank you!!

September 08, 2018

good job thanks for fixing my vehicle and not trying to give me the hard sell . parking lot a little too tight. need more spots. easy checkout. More

by MARIAROSALIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2018 -

Matt Burne Honda responded

Thank you!

September 07, 2018

Excellent The Honda Service Center and staff are professional...thorough...and reliable. Jack Munley was very accomodating to assure the appt was scheduled in a More

by LISAMWHITE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 10, 2018 -

Matt Burne Honda responded

Thank you!

September 06, 2018

Great Very happy with the Honda service center of providing oil and tire service to my Honda. Also for removing the acorn from the air conditioning in the c More

by CPKRZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

Sep 10, 2018 -

Matt Burne Honda responded

Happy to help!!

September 06, 2018

Service Honda has always given excellent and timely service cost has always been reasonable. Well maintained and cleanly waiting area as well as the rest room More

by CMLAVELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Sep 07, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 05, 2018

Annual Inspection Appointment was quick and easy..My CRV was inspected with all the normal safety checks, including tire pressure and tire tread depth. I was on my way More

by RJA1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon
Sep 07, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

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