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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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September 16, 2018

Friendly, prompt service! Egon and Brittany are great to work with!! Friendly and helpful. Egon scheduled me quickly. I am happy with my service and recommend this service cent More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Sep 17, 2018 -

Matt Burne Honda responded

Happy to help!! Thank you for the recommendation!

September 15, 2018

Service As always, the service department is excellent... staff and work done. Never need to be concerned about if the work needed is done the right way. More

by 0XITALIAN0X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 14, 2018

Great, fast, efficient, friendly service . I suspected I had a nail in my tire and service department checked it out, patched the hole in a very short time. More

by JKCP58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Churi
Sep 17, 2018 -

Matt Burne Honda responded

Happy to help!

September 14, 2018

People of integrity and very professional They’re nice, knowledgeable, and professional. Being a dealer, experts to all things Honda, so you can be confident they’ll give you great advice when More

by bblue15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 14, 2018

Prompt and professional I like the fact that the time and estimated cost of the service is accurate and done in a friendly and professional manner. Very accommodating! More

by EDSBEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 14, 2018

Love Matt Burne Honda My experience at Matt Burne Honda has always been great! I won’t buy from any other dealer. Service department is top notch! They go above and behind More

by nanine01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna and Jack Munley, Brittney Brong
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 14, 2018

Service Great, 2018 H-RV AC not so great All Service Dept personnel were friendly, professional and helpful. The only disappointment came with the vehicle, a 2018 Honda H-RV, I purchased More

by SJF, Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know name, but the person who greeted and helped when I first walked in, was a male with long, dark hair. He was very thorough and professional., Brittney Brong
Sep 17, 2018 -

Matt Burne Honda responded

We apologize for the inconvenience. It's rare but occasionally there is an issue with a new part...we're looking forward to getting it fixed for you so you can have your AC back!

September 14, 2018

Compliment Tony, the older man is superb. I am very happy with and trust the mechanics. My car is in tip top condition thanks to Burne Honda. More

by CPALMIERI928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Matt Burne Honda responded

Great! Thank you!!

September 14, 2018

Excellent! Excellent customer service and always has my vehicle done in a timely manner! Everyone in the service department is very friendly and willing to answe More

by MCLAUGHLIN.S89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Morgan Greene, Brittney Brong
Sep 17, 2018 -

Matt Burne Honda responded

Thank you!!

September 13, 2018

Great service Completed as requested in a timely fashion. Thank you. Wished we could have been given a service date sooner but this worked. Have learned to nook muc More

by JOANCROSBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Churi
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

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