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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,713 Reviews

2,713 Reviews of Matt Burne Honda - Service Center

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August 09, 2024

Brought car in and was completely in a timely manner. Egon and the crew continue to shine. Thanks for setting me up again Egon. More

by P McD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Customer service was excellent. They delivered on what I was told they would. Great job. More

by Joncooperbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Knowledgeable and honest people. Very detailed, and a beautiful facility. I feel my car is safe here and in good hands. Thank you! A+ More

by JOHNGRAHAMMAGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Walsh, Sr.
August 07, 2024

Service was fast and efficient I was very satisfied with my treatment very happy with the very quick treatment More

by christopherb63636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

They are very Pleasant and tentative, they explain everything properly and give you all the information you ask More

by eedelman770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
August 06, 2024

Very professional car was done very quick and the service manager was extremely attentive. Can’t say enough about my overall experience. More

by DUKEDURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Very friendly staff. Fast , easy check in when dropping car off for service. Fixed issue first visit. Kept informed throughout the entire process. Highly recommend. More

by JIGGS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Got charged $80 for an inspection. Never paid that much ever in my life. Had 4500 miles on vehicle but was still charged for emissions. ??? On a positive note, Vicki was very nice More

by Tmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

All service personnel were extremely helpful in solving my problem. Service manager kept me informed of progress on my car. Service dept is always kind and courteous whenever I have taken my cay in for ser More

by trek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service dept. in general
August 04, 2024

Salesman Bill did everything in his power to get my my 2019 Civic a year and a half ago. I've had a few service appointments since then, and every single one of them was an amazing experience! From Kate ( More

by KATIECROUGHNNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate
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