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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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September 25, 2018

I went for my scheduled oil and filter change. u are alway You are always treated with respect. They are honest. That is why I have been taking my Honda to Burne Honda for close to 30 years. More

by RUBYOLDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 24, 2018

I came in because a battery light was flashing. I was pleased to find out that I did not need a new car battery, but only needed a new battery for a key fob. Instead of a $200 bill, it was only abou More

by MONSKYEDWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Happy to help!

September 21, 2018

Excellent I love my Honda. I chose Honda for Quality but also for the amazing service. The service dept is clean and comfortable. The service staff is always More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 21, 2018

Always pleasant I like going to this dealership, because they really are nice people. They know me by name and always greet me when I walk in the door. I normally don More

by CRISTINOGDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 21, 2018

Friendly, Efficient Service . Timely and expert care given to details. Very informative, knowledgeable and professional. All Matt Burne Honda staff are willing to help and fol More

by VINTMXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 20, 2018

Oil and filter Service was fine and timely. I was not truthful on the Honda web survey and am apologizing for my brain lapse and would change the survey if possible More

by JGLUCHANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 20, 2018 -

Matt Burne Honda responded

Thank you!

September 20, 2018

awsome service Have been taking my Honda to this dealership for 15 years, always receive excellent service. Egon in particular is very knowledgeable and friendly. More

by JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Matt Burne Honda responded

Thank you!!

September 20, 2018

Recall work Had great experience with Burne Honda. Quick service, in and out with my recall work. Thank you! Would recommend them to anybody who needs vehicle wor More

by CARYNDEMKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Matt Burne Honda responded

Thanks for the recommendation and for taking the time to leave a review!

September 19, 2018

Service is always an ease. Keep up the good work. Awesome staff. Everyone is always friendly and welcoming. Great service. One of the best place to take your vehicle for service in NEPA. Also great pr More

by KEANUG2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Sep 20, 2018 -

Matt Burne Honda responded

Thank you!!

September 19, 2018

Dependable Burne Honda is always dependable for service issues whether on an emergency basis or a scheduled visit. Very professional and polite and complete in More

by RSALLAVANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Matt Burne Honda responded

Thank you!

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