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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,706 Reviews

2,706 Reviews of Matt Burne Honda - Service Center

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October 12, 2018

Friendly people. Updated while waiting. Over all a good ex Everyone is friendly and helpful. I was update on my cars service progress. Would be nice if they vacuumed car as complimentary. Just an idea. More

by LROULAND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 15, 2018 -

Matt Burne Honda responded

Thank you!!

October 12, 2018

Nice! Service was timely. Service was good. Price was good. Drop off was quick. Pick up was easy. Talking with all the staff was fun too More

by CHIP.WEISEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Matt Burne Honda responded

Thank you!!

October 12, 2018

Wonderful service center! They always take the time to listen to your needs and the work is done right. If you have a question on some service issue when you call they always More

by COOPER06DAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 15, 2018 -

Matt Burne Honda responded

Thank you!!

October 11, 2018

Purchased a new CR-V We bought a new CR-V. After a few hours at home, we noticed a puddle of wiper fluid jnder the car. They replaced the wiper fluid tank and we are goo More

by Romo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Oct 11, 2018 -

Matt Burne Honda responded

Great! Happy that all is well!

October 10, 2018

Great Service, Great People The service you receive is always...honest, fair and reasonable. The staff is always there to answer any questions or concerns you may have with your More

by what da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 10, 2018 -

Matt Burne Honda responded

Thank you!

October 10, 2018

Yes I would recommend Serviced my car quickly. I did not have to wait a long time. Everyone is very friendly and the waiting area is very neat and clean. More

by SHELL5839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 10, 2018 -

Matt Burne Honda responded

Thank you!

October 10, 2018

Charged for service that wasn't performed I brought my car in for an oil change and tire rotation. Part of that service was to inspect the brakes. A little over a week later, I started to hear More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brittney Brong, Jack Munley
Oct 15, 2018 -

Matt Burne Honda responded

We sincerely apologize that your experience at Matt Burne Honda was not 100% satisfactory.

October 10, 2018

Always Friendly Service Matt Burne Honda has consistently friendly and prompt service. They spend time going over what they did to my vehicle and answered all my questions. I More

by DAVISKA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 10, 2018 -

Matt Burne Honda responded

Thank you!

October 10, 2018

Service emergency Because of Departments observations I was able to use my insurance coverage and save $150 on the deductible.Though unscheduled emergency, service was More

by JEPRICCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 11, 2018 -

Matt Burne Honda responded

We're glad you had a good experience with our service department!

October 09, 2018

Great dealer and great service. The service department is top notch. Very accommodating and they explain everything. Staff is very knowledgeable and friendly. I have never had a bad More

by LCC444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Matt Burne Honda responded

Thank you so much for the recommendation...we appreciate it!

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