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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,707 Reviews

2,707 Reviews of Matt Burne Honda - Service Center

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October 29, 2018

Service I have been a customer of Matt Burne Honda for close to if not 20 yrs. They have always provided Prompt, Professional, Outstanding Service. Will conti More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Oct 30, 2018 -

Matt Burne Honda responded

Thank you for your loyalty!

October 28, 2018

Burne Honda's service is exceptional. The service center at Burne Honda is exceptional. I would not take my car anywhere else. They are all great there. They are very timely, informativ More

by WOLFEL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 29, 2018 -

Matt Burne Honda responded

Thank you!

October 27, 2018

excellent service. excellent service and on time. needed inspection but i did not know it until informed.. i did not wait too long for it to be inspected. More

by HANCLAN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2018 -

Matt Burne Honda responded

Thank you!

October 26, 2018

Oil change for both vehicles Had a bit of a sticky situation last week. Both cars due for oil changes. My husband made arrangements to drop off one the night before and take car More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Oct 29, 2018 -

Matt Burne Honda responded

We are happy that we were able to make a challenging time easier for you! Thanks for taking the time to write a thoughtful review!

October 26, 2018

Excellent Service The service was excellent! The team went above and beyond finding out I needed new breaks and making sure I would be driving safely for the winter! More

by ANNMUNLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Oct 26, 2018 -

Matt Burne Honda responded

Thank You!!

October 26, 2018

Trustworthy As always the service was excellent. Employees are all very kind and helpful at Matt Burne Honda. I am very happy to be a customer there. More

by KAYSO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Oct 26, 2018 -

Matt Burne Honda responded

Thank you for your loyalty!

October 25, 2018

Oops! They forgot to pick me up and did not reset my navigation system. First time....ever....that I did not have excellent service. Too bad. More

by MCCALLUM1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New man. Do not know his name.
Oct 26, 2018 -

Matt Burne Honda responded

Oh no...we're very sorry to hear that. We sincerely apologize and hope that you will give us another chance.

October 24, 2018

Friendly! Very friendly and knowlegible! Very quick service!would recommend this dealership for your service needs! The salespeople are very friendly as well! V More

by taylor4218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Matt Burne Honda responded

Thank you for your recommendation!

October 24, 2018

I always get excellent service and I appreciated the ride. Happy with staff and work done on my Honda Civic!! Nick gave me a ride and was very friendly to talk too. The check out was fast and easy . Paid by ph More

by KGORNIAK903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They are all friendly and helpful., Brittney Brong
October 24, 2018

Service Jack and Egon are the main reason I go to Honda for service. Also never got to meet any of the mechanics but tell them xxxx ya good job. Never had a p More

by MAEBLI906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
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