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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,707 Reviews

2,707 Reviews of Matt Burne Honda - Service Center

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November 08, 2018

Excellent The service staff is always helpful, accommodating, and pleasant . They explain everything very clearly and always go out of their way to assist wheth More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Nov 12, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

November 08, 2018

Great people Never had a bad experience. Had issues in the past with my Ridgeline but service has always been friendly and polite and very responsive to my needs. More

by Mike R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thanks for the visit!!

November 08, 2018

Service dept is excellent. All service is fully explained and employees are very friendly and knowledgeable. Waiting area is comfortable and pleasant. Nice t More

by berta, jo ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 08, 2018

courteous and efficient ! Staff is always helpful - Egan especially knows that I want to be on top of whatever my car needs. I was in and out in time to make my next appt. I al More

by MARGOTOMLINSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!!!

November 07, 2018

Sales and service Honda's staff was professional, friendly,polite, helpful and competent. I would highly recommend this dealership to anyone looking to purchase or leas More

by DEANONOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Nov 07, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

November 07, 2018

Outstanding service The service manager gave me his word and stood behind it completely. Very satisfied with the service and quality of work performed on my vehicle. Mike More

by RMUSH14@OUTLOOK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Nov 07, 2018 -

Matt Burne Honda responded

Thank you!

November 05, 2018

Prepared for winter Had a scheduled oil change, Burne Honda put on my winter tires, recommended an alignment. So glad I had the alignment! I left feeling really safe to d More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson, Brittney Brong, Jack Munley
Nov 05, 2018 -

Matt Burne Honda responded

Thank you!

November 05, 2018

My first oil change I had a scheduled oil change, arrived early, got in and out, in about 40 minuets. I had a few questions about the remote starter, got them all answere More

by JOEKOSACk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 05, 2018 -

Matt Burne Honda responded

That's great!!

November 03, 2018

Outstanding Outstanding service As always fast courteous service. I have been with Matt Bernie Honda for the last nine years purchase four vehicles from thi More

by JGRAVINA8001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 05, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

November 03, 2018

Excellent experience. Service assistant detailed everything that was done on my vehicle. The service employees were very courteous. The waiting room is clean & refreshments More

by KATHRYN.GRESKOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2018 -

Matt Burne Honda responded

Thank you!

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