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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,707 Reviews

2,707 Reviews of Matt Burne Honda - Service Center

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November 10, 2018

Excellent Honda Dealership This dealership does an excellent overall job in both sales and service that can be attested to since, in the last 12 years, I have purchased 6 new ve More

by GYBURNEHONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you for the recommendation and for your loyalty! We appreciate it!

November 10, 2018

i can not thank you enough for the great service Stopped in unexspectally for a inspection and oil change. I was told sure we can do this for you today. Also I forgot to bring Insurance card The g More

by MARY.MULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

We're so glad you had an awesome experience with our service department!

November 10, 2018

Very Pleased I have been dealing with the service dept. for a number of years and do not think the service I receive can be matched anywhere else. Egon Berardinell More

by MARYANNE.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!!

November 09, 2018

Best service department. Personnel is very knowledgeable and professional. I’m always treated so well and they always go above and beyond. Simply honest and trustworthy people. Anytime I need service for More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!!

November 09, 2018

Great Always a great experience. I have been with this dealership for years and I feel very comfortable there. People are nice and it’s usually very quick a More

by KATIE.REILLY753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 09, 2018

Comments on my visit to Matt Burne Honda. I have had my CR-V serviced here since it was new, 6 years ago. When I come in for service the service rep. says Hi Bob like I am an old friend, not More

by BRREALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

That's great! Thank you for taking the time to leave a thoughtful review.

November 09, 2018

Service As usual the service was great. Can't say enough good things about Egon and Jack Munley. I am always treated with respect and courtesy. More

by 0XITALIAN0X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 08, 2018

2017 CRV Had PA inspection and audio system checked because screen went blank. The update that they said would fix the problem was not applicable so a remanuf More

by Shavertown customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Brittney Brong, Jack Munley, Mike Gramigna
November 08, 2018

Great experience friendly service Always pleasant and helpful has customers interest at heart a real asset to your dealership would recommend to others a pleasure to do business with More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

November 08, 2018

Excellent customer service. Friendly environment. After service was performed I was told everything that was completed. The service department went above & bey More

by AMB2415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

We're glad you had an excellent experience with our service department!

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