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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,707 Reviews

2,707 Reviews of Matt Burne Honda - Service Center

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November 13, 2018

Oil change IDropped off my car for a oil change. Service was completed and I received a call to let me know car was ready. I paid over the phone which made it More

by philbie9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 13, 2018 -

Matt Burne Honda responded

Thank you!!

November 13, 2018

very good excellant,no issues. They are easy to schedule with.I like the zero pressure that they have. I live about 30 miles away .so I like things taken care o More

by PSPANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Excellent Customer Service Your service staff is always very helpful and I was able to pick up the car after office hours on Friday. That is greatly appreciated that I was able More

by ESOSA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There is always a lady that helps me out when I pick up the car after 5 p.m. She is at the front desk where the salesman sit. Has always been very friendly and helpful but unfortunately I do not know her name.
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

service The service was excellent. I have never had a problem with the service. All the service personnel are very helpful. My vehicle is always ready on time More

by ROBBYM630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Tranmission issue Transmission service light kept coming on and off, dropped off diagnosed and repaired picked up next day . Very satisfied with service Brittney was ve More

by RCONLON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Very good Everything looks good as far as service is concern and expect good for any updates so recommend to all who want to go for service More

by VEDDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

November 12, 2018

CRV Honda Very Accommodating, kind personnel with a sense of humor. When I called to let the team know I would be late, the reply was "No problem". More

by NURSEANNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Consistent Qulity of service and accomodating my last minute schedule change means a lot. The team presents a comfort level that stays consistent. I have no More

by CPSTAIRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Nov 13, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Great service They are so courteous and explain all work done on your car before and after it's finish. They are never too busy to answer your question and make sur More

by ME6OH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

Thank you!

November 12, 2018

Above and Beyond I went in for a scheduled oil change. The service department also checked my airbag as there was a recall. They also did a maintenance check on all More

by ROBSHERRY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The maintenance guy needs to be recognized. He got me in the waiting room when my son was sick in the bathroom. Please recognize the custodian as our angel that day!!!, Brittney Brong, Jack Munley
Nov 12, 2018 -

Matt Burne Honda responded

That's great! Thank you for taking the time to leave a thoughtful review!

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