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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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December 03, 2018

Best service ever!!! I have been leasing for about 15 years and this is the best dealership I have dealt with. I finally decided to buy out my lease and the finance person More

by JBARRETT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Matt Burne Honda responded

We're so glad you have had great experiences in both sales and service! Thanks for taking the time to leave a review.

December 03, 2018

Good experience Quick and easy. Only took an hour for state inspection. Car has only been in for routine maintenance. Coffee was good and place is clean . Hope I c More

by MATTSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

December 03, 2018

Auto Repair My wife (2017 CRV) and I (2013 Civic) continue to place our trust in Egon and the service staff for our auto repairs. Very professional and More

by CDAVIS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

December 03, 2018

Great service as always. Matt Burns Honda goes above and beyond to give their customers the best quality service. We wouldn’t go anywhere else to have our cars serviced and s More

by JMECIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Dec 04, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

December 03, 2018

efficient and professional. all staff do a great job !!!!!! I have been coming here for several years and have seen the best customer service of any dealership in this area. More

by LEOLYONS961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

December 03, 2018

Car making scraping noise when turning/stopping Brought car in, they checked it and advised problem quickly. Just waiting on call to come back in to get repair done once they receive the parts tha More

by JSCHNE1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Matt Burne Honda responded

Happy to help!

December 02, 2018

fast and very friendly great to work with, very flexible with schedule, keeps you updated on all issues and the prices are fair and they always send coupons and have special More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees I dealt with were great
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

November 30, 2018

Very efficient It was a very easy experience. Work done in a couple hours. It was a recall for the passenger side air bag. We’ll use your services in the future. More

by JFRITCH83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 30, 2018 -

Matt Burne Honda responded

Thank you!

November 30, 2018

Great Service and Friendly Staff I’ve been bringing my cars to Burne Honda for service since 1998 and I’ve always received the highest quality repairs and maintenance at a good value. More

by TKOPP79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Nov 30, 2018 -

Matt Burne Honda responded

Thank you so much for your loyalty and for the recommendation!

November 30, 2018

Battery replacement The service guys got me in quickly to evaluate the problem and replaced the battery in s timely manner. Really a great response to my problem. More

by BHUGHES213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 30, 2018 -

Matt Burne Honda responded

Happy to help!

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