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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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December 07, 2018

Maintenance and Inspection Excellent and quick service; as always. Staff is always courteous and helpful. All work is explained before being undertaken, including cost. An excel More

by ARVAYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 10, 2018 -

Matt Burne Honda responded

Thank you!

December 07, 2018

1st Oil change with new vehicle Once I entered & registered my car the timing of having the oil change was done in a timely manner. They even offered coffee & donuts if i wish to hav More

by CATHYODER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Dec 10, 2018 -

Matt Burne Honda responded

Thank you!

December 06, 2018

Salesman, service reps, and technician Dealt with Egon Berardinelli and Jack Munley. Both of these reps have been great in the past and now. I needed something explained to me and the techn More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 10, 2018 -

Matt Burne Honda responded

Thank you very much for the kind words and for your loyalty...we appreciate it!

December 06, 2018

Excellent service and friendliness Everything was fabulous. Quality of the work done. Everyone had great knowledge about explaining what actually was done with my car. And I can’t forg More

by GREG1ITALIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey, Brittney Brong, Jack Munley
Dec 10, 2018 -

Matt Burne Honda responded

Thank you!

December 06, 2018

Excellent staff Excellent service curtious staff always greeted with a smile nothing ever a problem always helping with small things. I could not reset gage for tire More

by CCHELLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Matt Burne Honda responded

Happy to help!

December 06, 2018

Excellent as usual I was very satisfied, as usual, with the service that I received at Burne Honda on this week's visit. I was initially there for servicing for my car, More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 06, 2018 -

Matt Burne Honda responded

Thank you for the kind words...we appreciate your loyalty very much!

December 05, 2018

Air bag recall done in 27 minutes. Very friendly staff. While waiting spoke with tom Duffy in sales and kevin moylan in finance concerning possible new honda both we More

by MCWHITE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 06, 2018 -

Matt Burne Honda responded

Thank you!

December 04, 2018

Oil & Filter, Inspection, Brakes I had an appointment for just an Oil & Filter change but, that morning my wife mentioned a rubbing sound coming from the rear and as I got in her car More

by BC18505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 04, 2018 -

Matt Burne Honda responded

Happy to help!

December 04, 2018

Personnel and service Always professional service and excellent car care. Always someone to greet you when you come in and always prepared for your visit. The staff is prep More

by JMFURELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

December 04, 2018

Winterize my Honda. Check need for new tires. The service as always was great. I didn't need new tires! Doughnuts and coffee ready, this is a kindness. Have a great service at Burne Honda. More

by MARYCATGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 04, 2018 -

Matt Burne Honda responded

Thank you!

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