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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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December 12, 2018

Service department review Burne Honda provided excellent service and had car ready at time Jack Munley and Britney were both very helpful. the service department was also ve More

by MLMURRAY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Dec 12, 2018 -

Matt Burne Honda responded

Thank you!

December 12, 2018

Perfect The people in the service department were very friendly and helped as soon as I walk in the door. Work was done in an appropriate time frame and an I More

by Vhlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 12, 2018 -

Matt Burne Honda responded

Thank you for the kind words and for your loyalty!

December 12, 2018

Good day's work, but not without qualifications We have always had our car serviced at Matt Burne. They have taken care of most of our needs competently. Yesterday we spent a half day there waiting More

by lindawesc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Maintenance Service I had to cancel my original appointment due to a family matter and I was given an appointment the very next day. I did not have a lengthy wait as the More

by klossp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 12, 2018

Excellent customer service I had made an appointment to change over to winter tires and after dropping off the vehicle I realized it was also due for an inspection. On short not More

by LUTHERCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 12, 2018 -

Matt Burne Honda responded

Thank you for your kind words and for your loyalty!

December 12, 2018

Always the best At Burne Honda service is always excellent and personalized. Everyone calls you by your name. Explanations are clear and to the point. Atmosphere i More

by LAKELORAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Mike Gramigna
Dec 12, 2018 -

Matt Burne Honda responded

Thank you!

December 11, 2018

Very good. Great customer service. Staff is very friendly and accommodating. Waiting area is very clean with complementary coffee, tea and donuts. Shuttle servic More

by DPOWELL921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 12, 2018 -

Matt Burne Honda responded

Thank you!

December 11, 2018

Spending time with friends I always have a great time when I bring my car in for service staff is friendly my service is completed in a timely manner issues are addressed ever More

by JGRAVINA8001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Dec 12, 2018 -

Matt Burne Honda responded

That's great! Thank you!

December 11, 2018

Great and Friendly Customer Service Had a warranty claim on my car and while I was unhappy that this happened, the folks at Matt Burne Honda treated me exceptionally well. The problem wi More

by BobWalb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Dec 12, 2018 -

Matt Burne Honda responded

Thank you!

December 11, 2018

I was updated and very happy with the work done on my vehicl Work finished when they promised it would be done. Staff was friendly and helpful and I would recommend them to a friend. I was satisfied More

by AUSTINCASPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Matt Burne Honda responded

Thank you!

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