2,709 Reviews of Matt Burne Honda - Service Center
Service department review Burne Honda provided excellent service and had car ready at time Jack Munley and Britney were both very helpful. the service department was also ve Burne Honda provided excellent service and had car ready at time Jack Munley and Britney were both very helpful. the service department was also very clean, More
Perfect The people in the service department were very friendly and helped as soon as I walk in the door. Work was done in an appropriate time frame and an I The people in the service department were very friendly and helped as soon as I walk in the door. Work was done in an appropriate time frame and an I was given a complete and detailed explanation of work done. I have been coming to Burne Honda for over 10 years and the sales and service departments have been fantastic! More
Good day's work, but not without qualifications We have always had our car serviced at Matt Burne. They have taken care of most of our needs competently. Yesterday we spent a half day there waiting We have always had our car serviced at Matt Burne. They have taken care of most of our needs competently. Yesterday we spent a half day there waiting for our car. When service was being done it was determined that we needed brake work done, though the brakes had already been repaired by a Honda dealer in another state this year. We were glad that the work could be done while we waited, as it's quite a drive to Matt Burne. The one problem I have is that there is a persistent noise that we attribute to the accelerator- it's loud and annoying, but the service people have never been able to locate it or take care of it. It is sufficiently distracting to assure that we will not be buying another Honda, though this is not our first. Bottom line is that we're glad to have our car ready to safely drive in winter weather, noisy or not. More
Maintenance Service I had to cancel my original appointment due to a family matter and I was given an appointment the very next day. I did not have a lengthy wait as the I had to cancel my original appointment due to a family matter and I was given an appointment the very next day. I did not have a lengthy wait as the services were performed. Every one of the services was explained completely, and, as usual, I am thoroughly satisfied. I continue to purchase vehicles from Matt Burne Honda because of the excellence of the service department. More
Excellent customer service I had made an appointment to change over to winter tires and after dropping off the vehicle I realized it was also due for an inspection. On short not I had made an appointment to change over to winter tires and after dropping off the vehicle I realized it was also due for an inspection. On short notice the service dept was able to also take care of that the same day, which saved me the time of having to schedule a separate appointment. I have purchased all of my vehicles from Matt Burne Honda and all service is performed by them. I would not consider taking my vehicle anywhere else for service. I have never had an issue that was not able to be resolved in a fair manner. I have always felt that the service area cares about the customer, and is why I keep coming back. More
Always the best At Burne Honda service is always excellent and personalized. Everyone calls you by your name. Explanations are clear and to the point. Atmosphere i At Burne Honda service is always excellent and personalized. Everyone calls you by your name. Explanations are clear and to the point. Atmosphere is pleasant and welcoming. More
Very good. Great customer service. Staff is very friendly and accommodating. Waiting area is very clean with complementary coffee, tea and donuts. Shuttle servic Great customer service. Staff is very friendly and accommodating. Waiting area is very clean with complementary coffee, tea and donuts. Shuttle service is also available if necessary. More
Spending time with friends I always have a great time when I bring my car in for service staff is friendly my service is completed in a timely manner issues are addressed ever I always have a great time when I bring my car in for service staff is friendly my service is completed in a timely manner issues are addressed everything is explained More
Great and Friendly Customer Service Had a warranty claim on my car and while I was unhappy that this happened, the folks at Matt Burne Honda treated me exceptionally well. The problem wi Had a warranty claim on my car and while I was unhappy that this happened, the folks at Matt Burne Honda treated me exceptionally well. The problem with my car was resolved entirely to my satisfaction. Mike Gramigna is a great person to deal with and a real gentleman. More
I was updated and very happy with the work done on my vehicl Work finished when they promised it would be done. Staff was friendly and helpful and I would recommend them to a friend. I was satisfied Work finished when they promised it would be done. Staff was friendly and helpful and I would recommend them to a friend. I was satisfied More