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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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December 14, 2018

Best Service Ever This service department is the best ever. It is small and that is part of the goodness. From the time you walk in the door until you leave you feel More

by JorgeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Dec 14, 2018 -

Matt Burne Honda responded

Thank you so much for the kind words!!

December 14, 2018

Best Service Dept !!!💕 Excellent service! They are prompt, curtious and take excellent care of my vehicle. They are more than willing to take the time to explain everything More

by Maria 110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Dec 14, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

December 14, 2018

Wonderful Staff!! I recently had my car serviced and am so happy with the kindness and professionalism that I received. I called last minute, but they were still able More

by PSTEIMLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 13, 2018

They are friendly and courteous IF YOU HAVE ANY QUESTIONS ABOUT YOUR VEHICALTHEY COME RIGHT OUT AND AND ANSWER YOUR QUESTIONS.I HAVE A HYBREDAND AND THEY WERE VERY COURTEOUSIN ANSWER More

by PAPABOB714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 13, 2018

Friendly Excellent Service I have gone to Burne Honda for many years due to the quality and confidence I feel when purchasing a car and the service provided. I am welcomed when More

by CAROLWINN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

December 13, 2018

Satisfied Very accommodating. Got my car in right away to check and replace brakes. Everyone is very friendly. Waiting room comfortable and accommodating. I was More

by SUSANVOGT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 13, 2018

Had a recall on my 2011 Ridgeline. Service department was very good and I have been satisfied with this visit. I have never had a problem with the service department. Good job! More

by BUTCHK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t give specific names,but I was happy with the service.
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 13, 2018

Service Team The service team completed annual maintenance and a snow tire swap in a quick, easy, and thorough manner. Definitely a positive experience and will be More

by KCOLEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brittney Brong, Jack Munley
Dec 14, 2018 -

Matt Burne Honda responded

Thank you!

December 13, 2018

Battery issues Car was not starting and had to be jumped several times. Thanks to Egon he had me bring it in right away. They checked and replaced battery after f More

by MARJOE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Matt Burne Honda responded

Happy to help! Thank you for your loyalty...we appreciate it!

December 12, 2018

Always a good experience Service at Matt Burne Honda is always a pleasure The managers are friendly and knowledgeable. Service is done efficiently and I am always out in the t More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 12, 2018 -

Matt Burne Honda responded

So glad you always have a good experience in the Matt Burne Honda service department. Thank for your loyalty...we appreciate it!

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