Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,709 Reviews of Matt Burne Honda - Service Center
Sort by
December 18, 2018
efficient and professional I HAD A DEAD BATTERY IN EARLY AFTERNOON. AFTER AAA JUMPED IT I TOOK IT TO BURNE HONDA .MORGAN,JACK MUNLEY AND THEIR MECH. HAD ME OUT OF THERE IN ONE H I HAD A DEAD BATTERY IN EARLY AFTERNOON. AFTER AAA JUMPED IT I TOOK IT TO BURNE HONDA .MORGAN,JACK MUNLEY AND THEIR MECH. HAD ME OUT OF THERE IN ONE HOUR EVEN THOUGH THEY WERE BUSY . THAT'S SERVICE More
by LEOLYONS961
Verified Customer
December 18, 2018
Awesome the guys are a pleasure to work with this is my third CRV and I wouldn't go anywhere else What ever the problem they take care of it and dont complain as it should be Also the work is do this is my third CRV and I wouldn't go anywhere else What ever the problem they take care of it and dont complain as it should be Also the work is done in the correct amount of time I tell everyone how great your service is More
by RMGARB911
December 18, 2018
Breaks and headlights As usual, Egon at the service department was extremely helpful, knowledgeable and supportive!! My next car will be a Honda, so that I can continue u As usual, Egon at the service department was extremely helpful, knowledgeable and supportive!! My next car will be a Honda, so that I can continue using this wonderful service department! More
by EMBLEWITT1024
Employees Worked With
December 18, 2018
Went in for an oil change. Everyone does a really great job. If you ask them to check something they do. I have never had a bad service. They don't sell you anything you don" Everyone does a really great job. If you ask them to check something they do. I have never had a bad service. They don't sell you anything you don"t need. More
by TLM471
December 17, 2018
best oil change experience. everyone was courteous, waiting area was great, explanation of services done was explained. Went over a check point system letting me know what needed everyone was courteous, waiting area was great, explanation of services done was explained. Went over a check point system letting me know what needed immediate attention and what needed attention at a later time. More
by LROMANOWSKI
Employees Worked With
December 17, 2018
Friendly and helpful, but long wait for an appointment As usual, the service on the day of my appointment was excellent. They were friendly, helpful, and reviewed the overall inspection with my husband. I As usual, the service on the day of my appointment was excellent. They were friendly, helpful, and reviewed the overall inspection with my husband. I waited about an hour and the room was comfortable and clean. The only reason I did not give them five stars is because I had to wait so long for an appointment. I scheduled my first appointment as a drop off the first week of December, with a pick up on Dec. 3. I called on Dec. 1 to ask for a drop off time instead because I was unable to drop it off the night before and Brittany cut me off and said she didn't have another "wait for it" appointment until Dec. 13. While I realize they are busy, I explained that I had an appointment for the 3rd already and just needed a time so I could wait. She abruptly said the best she could do was the 13th. Again, the actual service was great. But getting the appointment was not pleasant. More
by C. B.
Employees Worked With
Brittney Brong
December 17, 2018
Pilot Good work I don’t have twenty five words to break down every detail of this experience. I tend to use the dealer for most detailed work Good work I don’t have twenty five words to break down every detail of this experience. I tend to use the dealer for most detailed work More
by RAFFEP1
Employees Worked With
December 17, 2018
Staff and Service As always ( not sure how many years) the staff and servcie are amazing. Everyone is very efficient and very personable. They have continually gone the As always ( not sure how many years) the staff and servcie are amazing. Everyone is very efficient and very personable. They have continually gone the extra step to make an oil change or a new lease/purchase enjoyable. More
by DELPRETE0
December 17, 2018
Great Communication, friendly advice and service. Great Communication, friendly professional sales-service advice and vehicle service. In addition to servicing our 2014 Honda Accord, we talked to sal Great Communication, friendly professional sales-service advice and vehicle service. In addition to servicing our 2014 Honda Accord, we talked to sales staff and management, we were introduced to and given the overview of all the year end special offers and new safety features of the 2018 & 2019 CR-V EX and Pilot LX. More
by romanccc
Employees Worked With
Other Employees :
Brittney Brong, Jack Munley
December 17, 2018
Very helpful and accommodating I needed an oil change before Christmas travel, and unfortunately the service center was booking at the earliest after the new year. However, they man I needed an oil change before Christmas travel, and unfortunately the service center was booking at the earliest after the new year. However, they managed to find a day where they could fit my car in while still dealing with the large volume they were already doing. Further, to help me out, they shuttled me to and from work, so that I could leave the car there awaiting a free minute when it could be fit in. The staff was very helpful and happy to accommodate me. It was a great experience! More
by MATT_SOCHA
