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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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December 21, 2018

refreshing finding a parking space was a challenge but that is the only issue I can come up with. Staff was friendly and service was fast. Best thing that I ca More

by JELDRED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Jan 03, 2019 -

Matt Burne Honda responded

We're so glad you found your visit to our service department refreshing!

December 21, 2018

Muffler They fixed my muffler and pipes on my car for a reasonable price and they did it extremely quickly! I’ve never had anything but great service at Byrn More

by MEGD514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

December 21, 2018

Awesome Nice and helpful staff, comfortable waiting area. They also sent me a coupon for the service I was having done so I even got a discount! Awesome! More

by BRYNN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize for not remembering the service staffs names
Jan 02, 2019 -

Matt Burne Honda responded

So glad you had an awesome experience in our service department!

December 21, 2018

Went above and beyond my expectations. I have three Honda's and your people make the difference. I was past my service date with my wife's Odyssey, one phone call and with in an hour someho More

by THESAFETYTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Jan 03, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty and for taking the time to leave a review...we appreciate it!

December 21, 2018

Excellent service. I received a recall notice for the airbag on my car. As is typical, both Egon and Jack were very friendly and accommodating. I was given a courtesy More

by VMARTONE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

So glad you experienced excellent service at Matt Burne Honda!

December 21, 2018

Quick Repair and Excellent Customer Service I had scheduled an appointment and my vehicle was taken in for repair at the scheduled time. The work was done in an hour. The waiting area was comfor More

by EVANS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 03, 2019 -

Matt Burne Honda responded

Thank you! Happy to help!

December 20, 2018

same as always great staff at Burne Honda Dalllas Boys fan J. Munley. Yanks Fan Egon.haven been going to this place forever. great personality from all that are ther More

by RAYMONDMILKE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey, Brittney Brong, Jack Munley
Jan 02, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

December 19, 2018

Wonderful service Kind and knowledgeable employees / staff Would highly recommend to family and friends Zero complaints Definitely will be a return More

by COLLEENBEAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

December 19, 2018

Customer since 1994 We’ve purchased 8 Honda vehicles from Burne Honda since 1994. The vehicles are great, but the Service Dept is the best thing about the dealership. The More

by RAlles73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Jan 02, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

December 18, 2018

Service was fast and efficient Asked them to take a look at my brakes,while it was in for a recall Didn't really expect them to charge me 21.00 More

by SHOTTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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