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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,709 Reviews

2,709 Reviews of Matt Burne Honda - Service Center

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January 03, 2019

Car inspection The service department is soo acomodating and soo friendly! Thank you for your prompt service. Always there for me to get transportation to and from m More

by LHUBSHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 10, 2019 -

Matt Burne Honda responded

Happy to help! Thank you!

January 03, 2019

service to CRV Great service called in am with the problem they said bring it in by 4pm I had the car back and it is running great. More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 10, 2019 -

Matt Burne Honda responded

Thank you!

January 02, 2019

Oil change / Service I took my 2017 HRV in for it’s regular oil change and service. As usual, Burne Honda was able to accommodate my appointment request and have it ready More

by MEGD514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley, Mike Gramigna
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

January 01, 2019

Service confidence Bringing my vehicle here ensures that it will get all the attention it needs to keep performing at top rate. Love how they are thorough and don’t bel More

by Marje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were awesome
Jan 02, 2019 -

Matt Burne Honda responded

Happy to help!!

December 31, 2018

Excellent service! The staff are friendly. My experience with the entire dealership - from initial vehicle purchase and now service, has been exceptional. I would recomm More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2019 -

Matt Burne Honda responded

Thank you for the recommendation...we appreciate it!

December 31, 2018

Excellent Service I have always found the service dept. at Matt Burne Honda to be outstanding. The employees of their dept. are very knowledgeable and understanding. Th More

by GVALONISFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 02, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

December 28, 2018

oil change fast , courteous service , i arrived 27 minutes late and yet they took me right in . great service team. nice waiting area as well fresh co More

by OUTFUN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brittney Brong
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

December 28, 2018

Product Update/PA State Inspection I made an appt. for my Inspection, but a few weeks later received a letter about a Product Update that needed to be done . I called again to see if I More

by BAZZIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were two nice guys whose names I forgot. One got my paper work and keys and the other explained the work that was done. So sorry!, Brittney Brong, Jack Munley
Jan 02, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

December 27, 2018

Factory recall The service department was prompt and helpful. It was easy to schedule the appointment, and they answered all of my questions, even though I purchased More

by WREG60
Recommend Dealer
Yes
Employees Worked With
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

December 26, 2018

prompt and courteous Prompt and courteous service at the Service Department from Jack. Courtesy driver drooped me off and then the Vehicle was ready as promised. No probl More

by gblake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Jan 02, 2019 -

Matt Burne Honda responded

Thank you!

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