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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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January 11, 2019

A pleasure to deal with. Treated very warmly during service visit. All personnel very friendly and helpful. Did not purchase car at this dealer but their friendly attitude wou More

by MSIVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer. (No name)
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 11, 2019

Great Service I was I'm recently to have an Automatic Start System installed on my According. It was a Christmas gift from my wife. I arrived early and was promptl More

by TIMWDUKIN
Recommend Dealer
Yes
Employees Worked With
Brittney Brong
Jan 22, 2019 -

Matt Burne Honda responded

What a great gift!! Thank you for taking the time to leave a review...

January 11, 2019

30000 mile service was quick! My 2017 Pilot had the 30000 mile service. It was very quick. I received a phone call as soon as the car was complete. Very friendly personnel when I a More

by JPBRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 11, 2019

Excellent Always a pleasant experience dealing with my Honda Service dept. Staff is knowledgeable, helpful, and patient. Work is done quickly and I am always p More

by Joanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 10, 2019

Fantastic Experience I have been a customer for 16 years and have purchased several vehicles. Employees have always been trustworthy, honest, helpful and friendly. Servi More

by KAYSO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

January 10, 2019

Recall We were in for a recall on our 2018 CRV, the job was done quickly. One thing I would add is you need more comfortable chairs in the waiting room. More

by JMGOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Matt Burne Honda responded

Thank you!

January 10, 2019

Inspection Service was excellent and the time I spent there wasn't long at all. Everyone was very polite and considerate. I recommend Burne Honda to everyone. More

by RMUSH14@OUTLOOK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley, Mike Gramigna
Feb 06, 2019 -

Matt Burne Honda responded

So glad experienced excellent service at Matt Burne Honda! Thank you for the recommendation!

January 10, 2019

Timely work on an insurance claim Matt Burne Honda worked with my insurance and were able to complete the repair quickly with a minimum of difficulty on my part. Excellent service over More

by JAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2019 -

Matt Burne Honda responded

So glad you experienced excellent service at Matt Burne Honda!

January 10, 2019

Oil change They do a good job just wish It could be less expensive and be able to get a free car wash there as I did buy my car new there. The service is great More

by Robin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Gramigna
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 10, 2019

Listed below Service was very good, but they had a different date for our service on the computer. They handled it very well and were able to have the recall take More

by SNUGGLECAT0
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the man in service, but he got us in and out quickly for recall
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

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