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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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January 17, 2019

Services was completed within a reasonable time. The service dept was very friendly and helpful in explaining what work was done to my vehicle. Would continue to take my vehicle back for service. More

by LUCGOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 16, 2019

Best service center in the area ! Morgan and Egon are always very friendly and take care of my Honda CR-V ! Always there to help me with any problems or questions I may have ! More

by MALSKIJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney is always friendly and courteous at check out !, Brittney Brong, Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

January 16, 2019

Dreaded frozen wiper fluid Stopped in with no appointment. They took my car in ASAP said I had purchased bad wiper fluid that froze. They changed it and my oil and I was on my w More

by MEGSHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Matt Burne Honda responded

Happy to help!

January 16, 2019

Recall Mike went above anything expected of him to go over functioning of heating system, cruise control, lights going on unexpectedly, messages from car sys More

by SHARON.ELLSWORTH1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony(service tech), Mike Gramigna
January 16, 2019

Service Appt Very friendly people but had to come back numerous times for same service and length of time for service is pretty long at times Sorry More

by SFLYTE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong
January 16, 2019

Quick,efficient,friendly Have a long history with Byrne Honda. Service, staff always excellent- great product also! Response to requests done in a timely manner. Helpful, un More

by TCGRAZIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Jan 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

January 16, 2019

Great service The service is always spot on. The servicemen always explain what their doing from beginning to end. I've brought my Honda Accord here for almost 10 y More

by TMURPHY12331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

January 15, 2019

Professional Service was completed in a timely manner and with friendliness and competence. Staff knows their job and are very accommodating. I would recommend th More

by POPNANA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you so much for the recommendation...we appreciate it!

January 15, 2019

Always pleased I have always been extremely pleased with the service and attention at Matt Burne Honda. They are friendly and take time to explain what needs to be d More

by MFS208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 14, 2019

Great service, my car was ready before I was ready Jack has been taking care of my vehicle since I leased it and his service has been outstanding. He always goes out of his way to squeeze me and I'm al More

by CJROSSER1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you for the recommendation...we appreciate it!

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