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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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January 21, 2019

Inspection completed in timely manner as promised Staff was courteous and professional. I would recommend the service department and I plan on coming back wit More

by MARYLOUFIALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thanks so much for the recommendation!

January 21, 2019

Auto service Dealer was able to accommodate me for an oil change & tire rotation on short notice Dropped off car night before using convenient drop box and receiv More

by JEZIOBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Jan 22, 2019 -

Matt Burne Honda responded

Happy to help!

January 21, 2019

5,000 mile service came for my first routine oil change and tire rotation on new Honda Pilot. Staff was courteous. Service was fast and convenient. Will return again More

by SHEEHANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure name of employee that took care of me.
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 21, 2019

Honda Service I brought the car in for a recall and also ordered a new transponder key. The staff was courteous, the waiting room comfortable, and the service was q More

by JANOMSM1_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 21, 2019

Recall and service Fantastic service at this dealership, friendly and courteous staff. They schedule your service call very fast and were fast to fix a recall issue. The More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 21, 2019

STATE INSPECTION I've been a Burne Honda customer since 1985, and I have never even considered another dealership for sales or service. In the few times I've needed to More

by O35CHAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

January 20, 2019

Recall I had a recall on my CRV and an oil change and tire rotation. All work was completed before the time that they said it would be finished. Nice job. More

by PUSATERIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

January 18, 2019

Staff is very friendly and curtious. It's good they know your name and it's extremely helps you to know your going to kind and friendly service. The waiting room and showroom is always c More

by LEPAMBIANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 18, 2019

Factory recall completed quickly and on time. We always receive prompt courteous service, and very professional. We love our CRV and will definitely buy another in the future it is the best car we More

by RUSSELLDECKERHOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 17, 2019

Recall service. Recall notice. It was easy to schedule for recall work, service department is always very accommodating. Morgan, Jack, and Egon are always pleasant, More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

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