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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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January 26, 2019

Servicing my Accord The service people are friendly and courteous. They refer to you by name. Short wait time. They take the time to explain what needs to be done and why More

by BMR210
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 25, 2019

Great Customer Service They accommodate to my schedule Service time quick . All employees very friendly They make you feel like family Tony Luberto services the car a More

by SAWILK1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

So glad you have experienced great customer service at Matt Burne Honda!

January 24, 2019

January 18 oil change and recall - 17CRV Same prompt and courteous service. Always a painless experience. The servi staff is always friendly and patient. They take the time to explain everyth More

by EJMNASSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Glad you experienced prompt and courteous service at Matt Burne Honda!

January 24, 2019

In and out Service and staff were great. Love the color printout and extra info! Satisfied with everything. Always satisfied with Matt Burne Honda. Having pleas More

by CJACMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 24, 2019

Recall Very good. Waiting time was good. Pleasant waiting area. Personnel were courteous. Appointment time was made for my convenience. Parking lot was c More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 23, 2019

Service The staff is friendly and helpful. When service was done they explained to me in detail all that was done to the car and why it was done. More

by trek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Jan 23, 2019 -

Matt Burne Honda responded

Thank you!

January 23, 2019

Great service I had to reschedule my appt. and all who I spoke with were very helpful. we were greeted as we arrived ( my 5 year old grandson was with me). Spoken t More

by DRHAMILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
janitorial
Feb 06, 2019 -

Matt Burne Honda responded

So glad you experienced great service at Matt Burne Honda!

January 22, 2019

Battery Replacement I needed my battery replaced in a hurry on a very cold day. I called and Egon told me to bring the car down and he would get it replaced for me within More

by arunco1509
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Matt Burne Honda responded

Thanks so much for the recommendation!

January 22, 2019

Always great service Burne Honda always provides great service in a timely manner and everyone there is very friendly. I would highly recommend them for service as well as More

by oprison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gramigna
Jan 22, 2019 -

Matt Burne Honda responded

Thanks so much for the recommendation!

January 22, 2019

Service and Sales Matt Burne Honda provides consistently good service. I am very pleased to deal with them and I look forward to my next purchase experience when I am More

by CAROLANDFRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Jan 22, 2019 -

Matt Burne Honda responded

Thank you!

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