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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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February 01, 2019

Very easy to work with. This was my first experience in memory with this service center and I was thrilled! Detail oriented, anticipating my questions and needs with pleasure More

by scottmmacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Mike Churi, Brittney Brong, Jack Munley, Mike Gramigna
Feb 06, 2019 -

Matt Burne Honda responded

So glad you found our service department very easy to work with!

February 01, 2019

Thorough, excellent inspection of my car. I left my car for inspection. To my surprise, my brakes were very low so I needed them to be replaced along with some other things. What strikes me More

by MMCNULTY408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 30, 2019

Emergency repair Our 2016 Pilot developed what appeared to be electrical problems during my wife's commute to work. She was able to limp the car to Burne Honda, and t More

by BOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Matt Burne Honda responded

Happy to help!

January 29, 2019

Customer care Great service at Burne Honda. They know how to take care of their customers. There are never any problems and you’re always in good hands More

by COACHHOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jan 29, 2019 -

Matt Burne Honda responded

Thank you!

January 29, 2019

Recent service for Honda Civic Excellent service always friendly and professional. Explain what was done . Very accommodating dropped off and car was ready earlier then expected. Al More

by Jmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

So glad you experienced excellent service at Matt Burne Honda!

January 29, 2019

Great Service The staff and service at Matt Burne Honda is excellent! They are able to work with my schedule which is hectic and I honestly cannot be any more grea More

by LIONSPRIDE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi
Feb 06, 2019 -

Matt Burne Honda responded

So glad you experienced great service at Matt Burne Honda!

January 28, 2019

Fantastic! Brought my vehicle in for an oil change and inspection. Everything was done in a timely manner and all was explained to me. Everyone was very friend More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Brittney Brong, Jack Munley
Jan 29, 2019 -

Matt Burne Honda responded

Thank you!

January 28, 2019

Always the best Started to take my non Honda branded vehicles here because I just trust they won’t rip me off and they will do a great job. They’ve taken really good More

by becand75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Brong, Jack Munley
Feb 06, 2019 -

Matt Burne Honda responded

Thank you!

January 28, 2019

Everything was very Professional! Everything was handled Very Professionally and the Work was done in a Timely Fashion!I would recommend Burne Honda to anyone for Sales or Service. More

by JJB4950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 29, 2019 -

Matt Burne Honda responded

Thank you for the recommendation!

January 28, 2019

Awesome experience From start to finish.the team at burne Honda made my experience stress free and enjoyable.would highly recommend and would not hesitate to get all my More

by MMUNLEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 29, 2019 -

Matt Burne Honda responded

We're so glad that your experience in our service department was awesome! Thanks so much for the recommendation!

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