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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,712 Reviews

2,712 Reviews of Matt Burne Honda - Service Center

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February 15, 2019

Great Customer Service Everyone there is really looking out for the customer. From when you drop your car off to when you pick it up. They explain in detail the services per More

by MAGGIE.FARLEY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 15, 2019

oil change/service Very professional, friendly staff. Egon was very helpful. My wife and I are planning to buy a Honda Pilot in the future, we will definitely come to More

by BDIGREGORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 15, 2019

Rear windshield wiper On this visit to the dealership I was there to pick up a part.... it was fast service ,the part was put on ,and I was on my way ....Thank you once a More

by Natm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

February 14, 2019

Great customer service; helpful and friendly service staff! Between my wife and I, we've probably leased 8-10 Hondas from this Dealership. The Sales and Service staff are great - always helpful and ready to an More

by EHC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we appreciate it!

February 14, 2019

Solid Experience I love taking my CRV and other cars in to Burne for my routine maintenance. They treat me well and take great care of my cars. We have developed a gre More

by JDILULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (He drove me to my office), Brittney Brong
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

February 14, 2019

Great Service Completed normal service along with a recall fix in a timely manner. Was told the car would be ready at a certain time, and it was. More

by DJD66.DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 14, 2019

Great price on oil change I got my pilot serviced here and had an oil change. Great check in and service. Car was done in good time. Was surprised by the price. I was expec More

by Liss1520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 14, 2019

1st oil change. I went in for the first oil change, tire rotation and to have a recent recall taken care of. To my knowledge, everything went smoothly. More

by Janet55
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 14, 2019

Cost of inspection and oil change. The cost for an inspection and oil change was $70.00 more than I recently paid for another car for the same service at another location. More

by csinger1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of the service team here at Matt Burne Honda, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback.

February 13, 2019

Outstanding Service! Made an appointment for routine maintenance on my CRV. Easy to schedule, prompt, courteous personnel and a fair price. Another great experience at Bur More

by Ed J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

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