Matt Burne Honda - Service Center

Prompt Service at a great price Had my oil changed and new wiper inserts installed. Was there less than an hour. Everyone is very kind and prices are quite reasonable. A great dealer Had my oil changed and new wiper inserts installed. Was there less than an hour. Everyone is very kind and prices are quite reasonable. A great dealership! More

Customer oriented service Easy appointment and accommodating to our schedule. Work was completed in very reasonable time frame. Customer comfort in the waiting area and was on Easy appointment and accommodating to our schedule. Work was completed in very reasonable time frame. Customer comfort in the waiting area and was on our way in record time More

Very professional These individuals are very experienced and accommodating.Their genuine friendliness only adds to a very worthwhile encounters.It is always a pleasure These individuals are very experienced and accommodating.Their genuine friendliness only adds to a very worthwhile encounters.It is always a pleasure to do business with this dealership. More

Satisfaction with service and time involved I went to get an oil change and wiper blade replacements and was out in 30 minutes. It seemed like I just sat down in the waiting room and the car was I went to get an oil change and wiper blade replacements and was out in 30 minutes. It seemed like I just sat down in the waiting room and the car was already serviced. More

Very friendly but a bit slow From the phone call making the appointment to the final payment, everyone was friendly and courteous; however I had a 9pm appointment and my car was n From the phone call making the appointment to the final payment, everyone was friendly and courteous; however I had a 9pm appointment and my car was not ready until 4pm. It was only an oil change and tire rotation, so I felt like I was put on the back burner. Burne is an excellent dealership and I would definitely recommend them for their excellent (although a bit slow) service. More

Top notch service Excellent service as always. Great team in the service department. I always know that I will be treated professionally by the staff at the service dep Excellent service as always. Great team in the service department. I always know that I will be treated professionally by the staff at the service department. More

Inspection Summary My latest Honda experience was the same as all my others...exceptional. They were very accommodating and professional in their service. From start to My latest Honda experience was the same as all my others...exceptional. They were very accommodating and professional in their service. From start to finish I was treated like I was the only customer. It’s very comforting to know that I have such a reliable team at my disposal. Thank you. More

Quality and customer-oriented service I needed minor but important service on my CRV unexpectedly. I stopped by to request service and was taken immediately. 45 minutes later- done! A tru I needed minor but important service on my CRV unexpectedly. I stopped by to request service and was taken immediately. 45 minutes later- done! A true customer orientation toward service. Thank you! More

The miles on my odometer were reset to 0000000 after service I am sorry. I have always had good service until yesterday. I had my car serviced and when I got home realized the miles on my car were reset from 49 I am sorry. I have always had good service until yesterday. I had my car serviced and when I got home realized the miles on my car were reset from 49,000 to 0. I may not be a mechanic but I do know you don't mess with an odometer on a car. When I called I was told to push a black button and that would clear the issue. I drove back to Honda, a gentleman came out and looked at the car. He pushed a button ( which was a button to reset your trip counter ) . Then he said he was stumped. Wish I remembered his name. Then he went to the department while I waited to find out what to do. I know I can't turn in my registration to the state when I had 49,000 miles and tell them that I only have a few miles now. He came back and said they replaced the speedometer and the car resets to 0. I said well you need to fix it . He was told by someone that I would have to pay 200-300 dollars to have it sent out and reprogrammed. I asked for a manager and he said call back tomorrow and ask for Mike. There isn't anything he can do . I can drive the car it's fine. Well, I know I am not taking a blame for changing the odometer and I am not paying hundreds of dollars. None of this was explained to me before or after the service that was performed. Maybe Honda was hoping I would not notice. I will contact local DOT to see how to handle if Mike is not able to help me tomorrow. More

Totally genuine and good , satisfaction work I never go other garage bec. Very bad experience but Matt Burn Honda is 100% genuine for us, they never take wrong charges and never recommend wrong w I never go other garage bec. Very bad experience but Matt Burn Honda is 100% genuine for us, they never take wrong charges and never recommend wrong works in our car, actual problem solved only, thanks Matt Burn Honda More