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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,915 Reviews

2,915 Reviews of Matt Burne Honda - Service Center

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January 15, 2020

I brought my Honda Pilot in for an inspection and emissions test. I was completely satisfied with the representative from the service department. He explained the results of the service check More

by MMWALSH1
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jan 15, 2020 -

Matt Burne Honda responded

We're glad you had great experience with the Matt Burne Honda service department. Safe travels!

January 15, 2020

Excellent service, friendly and comfortable waiting room. Highly recommended. Very reasonable prices. Service was accurate and fast. Honda’s are such great cars and I feel comfortable having the dealersh More

by SRW826
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Matt Burne Honda responded

We are thrilled the Matt Burne Honda service department delivered a great experience! Thanks for your high praise. Safe travels!

January 14, 2020

Egon is always in a good and friendly mood when I come in for service. Both Egon and Jack know me by name and are always super kind and helpful. More

by aletwinsky
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 15, 2020 -

Matt Burne Honda responded

Thank you for your kind words about Egon Berardinelli and Jack Munley. We are so happy that you are greeted by the friendly Matt Burne Honda service department when you visit! Thanks for your loyalty!

January 14, 2020

The service center was very patient & helpful Three gentleman were so very patient & helpful with my "issues", They relocated my lost drivers license, reinstructed me on the ventilation & defrost More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 15, 2020 -

Matt Burne Honda responded

We are glad the gentlemen of Matt Burne Honda were able to help clear up those issues! Anytime you need assistance, don't hesitate to call. We look forward to your next visit!

January 14, 2020

Quick & Painless Went in for a simple oil change. Reason I continue to use the service department is everyone is very friendly. I hate when the average person thinks I More

by T_INGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 15, 2020 -

Matt Burne Honda responded

Thank you for your continued loyalty to Matt Burne Honda. We are so pleased Egon Berardinelli and Jack Munley continually treat you fairly and you feel welcome here. We do not think you are nuts for using MBH for maintenance and look forward to your next visit. PS: YES!

January 13, 2020

oil change - broken fob I always feel like part of a family when I take my car for service. The Service Staff at Matt Burne Honda is absolutely the BEST....... I do not know More

by CIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 13, 2020 -

Matt Burne Honda responded

We are thrilled to have you as a member of the Matt Burne Honda family! Thank you for the high praise of Egon Berardinelli and the Service department. Safe travels!

January 13, 2020

Always pleased with the service and employees at Matt Burne Honda. However, if they know how long your service appointment will be when scheduling the appointment, they should tell you. A 2 1/2 hour wa More

by AWHALEN1
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jan 13, 2020 -

Matt Burne Honda responded

We are grateful for your feedback concerning the Matt Burne Honda service department. Your comments help us improve. We are happy the staff and service has always been satisfactory. Safe travels!

January 13, 2020

Your Service Representatives were great. They listened to my concern, addressed the Vehicle's problem and repair it. They kept me informed during the whole process. I owe all of them a debt of gratitude. I w More

by RBSTUMPO
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jan 13, 2020 -

Matt Burne Honda responded

We are pleased the Matt Burne Honda service department delivered such a great experience. Thanks for recommending to everyone! We look forward to your next visit!

January 10, 2020

Comparing CRV and Passport We were in for a routine service and while waiting we were looking in the show room. We were looking at the CRV and wondering if it would meet our nee More

by PMPANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Matt Burne Honda responded

We are so happy you had a great service and new car buying experience in one visit! Thank you for your kind words for Bill Healey. Enjoy every mile in your new Matt Burne Honda Passport!

January 09, 2020

I almost never have issues with this dealership and would recommend it to others. My only feedback from my last experience is that although my appointment was booked a week in advance I got an early morning More

by RAYK2000
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 13, 2020 -

Matt Burne Honda responded

Thank you for your continued loyalty and recommendation to Matt Burne Honda service department! Constructive feedback like yours is the only way we can improve and prevent it from happening in the future. Enjoy the road!

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