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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,915 Reviews

2,915 Reviews of Matt Burne Honda - Service Center

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February 13, 2020

I look forward to visits to this facility Guess I am with Matt Burne Honda 16 years and have relied on sales person Guy Palmer to advise me on choice of vehicles. I am 88 years old but do n More

by WINGBOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Matt Burne Honda responded

Thank you so much for your trust in Guy Palmer and Matt Burne Honda to get you into the perfect vehicle. We're glad the service department continues to deliver great experiences along with coffee, donuts and good conversation while you wait. We look forward to your next visit!

February 13, 2020

Egon is always so helpful and friendly. He goes above and beyond. I bought my first Honda at Burne Honda in 1991. Any problem that I’ve encountered, Egon is the man to see! 😊 More

by DAMANNER
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Matt Burne Honda responded

Thank you for your 5 star review of the Matt Burne Honda service team and Egon Berardinell. We appreciate your years of loyalty! 😊

February 12, 2020

I dropped my car off for oil change (that matt burne sent me a coupon for, awesome) and state inspection around 8 am. The car needed rear brake pads and rotors to pass. They had the car done around 10 am. Fa More

by JLOMAURO
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 14, 2020 -

Matt Burne Honda responded

We're thrilled that the Matt Burne Honda service team got you in, out and safely back on the road! We look forward to your next visit.

February 12, 2020

All of our Honda work is done at Burney Honda we have been buying vehicles from Berney Honda since 2003 very satisfied thank you For excellent service More

by MORGANWEVANS
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Matt Burne Honda responded

We are so happy you continuously trust Matt Burne Honda for your vehicle needs! Thanks for your loyalty.

February 12, 2020

Quickly scheduled service. 15K service, Inspection & tire rotation completed in less than 2 hours. Good coffee & TV made waiting comfortable. A detailed inspection document accompanied my bill. More

by tunkbuyer
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Matt Burne Honda responded

We are happy the Matt Burne Honda service team finished your vehicle in a professional and timely manner. Safe travels!

February 08, 2020

After going to another Honda dealership, I don’t know if I was treated with incompetence or dishonesty. I definitely will not return to Byrne Honda. More

by PHINS329
Recommend Dealer
No
Employees Worked With
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

The employees are the kindest and most respectful people ever. They explain things and go out of their way to help. I wouldn’t want to go anywhere else to service my vehicle. More

by CASD118
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Feb 10, 2020 -

Matt Burne Honda responded

We are so happy the kind and respectful Matt Burne Honda service team helped provide another great experience. Thank you for your loyalty!

February 06, 2020

Always a pleasure having my CRV serviced efficiently and by personal staff whom I have known for years. Always done on time while I wait. If problems are discovered, I trust that they will always be taken c More

by COLRSCOOPER1
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Feb 06, 2020 -

Matt Burne Honda responded

We are happy the Matt Burne Honda staff provided efficient, top notch service. Thank you for your loyalty! Enjoy the road in your CR-V!

February 06, 2020

Excellent service! Parts were ordered and received in Excellent service! Parts were ordered and received in a timely manner! The ride pick up was on time! Thanks! Have a great day! Tom No More

by TDNOLEN
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong
Feb 10, 2020 -

Matt Burne Honda responded

Tom, We're so happy you had an excellent experience at Matt Burne Honda service. Safe travels!

February 06, 2020

I had an oil change and tire rotation. It was done in a timely manner. I appreciated the donuts and Keurig coffee. The manager stopped by to ask if we all knew how to operate the coffee maker. He was very More

by ROZZY423
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Feb 10, 2020 -

Matt Burne Honda responded

We are glad you had a timely service visit at Matt Burne Honda and yes, the the coffee and donuts help. We look forward to your next visit!

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