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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,916 Reviews of Matt Burne Honda - Service Center

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May 14, 2020

Setting the convenient appointment time for service was very easy. We had a contactless experience dropping the car off the night before, paying by phone and having the key and paperwork put in the car for More

by TONEMAN49
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jun 16, 2020 -

Matt Burne Honda responded

We're thrilled you had a safe and easy service experience at Matt Burne Honda! We look forward to your next visit.

May 09, 2020

I bought my Last 2Hondas from Matt Burne Honda. The salesmen were very helpful. They listened to me when I explained what I was looking for in a SUV . The service has always been good. I would recom More

by JEHBLAUM
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Matt Burne Honda responded

Thank you for choosing Matt Burne Honda again for your vehicle needs. We're happy you had another great experience! We look forward to helping anyone you send our way.

May 03, 2020

Room for improvement This isn't our first Honda, so we knew we were buying a quality product. The salesman was cordial - no problem there, but he touted the fact that we w More

by lindawesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
April 21, 2020

They know you and greet u by name. Don't do anything xtra without conferring w you. Pleasure to deal with at all times on phone and in person!!!! More

by ELLIBABI51
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jun 16, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda staff provided a pleasurable service experience! We look forward to your next visit.

March 26, 2020

Excellent Service Department The staff are very friendly and accommodating. Always pleased with the service i receive. When your car is ready, they go over services performed an More

by CSWORIN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jun 10, 2020 -

Matt Burne Honda responded

Thank you for your kind review of the Matt Burne Honda service department. We're glad you had a excellent experience and we look forward to your next visit!

March 26, 2020

Fair and Honest !!! In this trying time for our country's history fighting off this Coronavirus I was happy to get my 2007 Honda C-RV in for its annual inspection. Car sa More

by TRUANE8882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jun 08, 2020 -

Matt Burne Honda responded

We are happy the Matt Burne Honda service team got you in and out in no time! We look forward to your next visit.

March 25, 2020

Quick and excellent service I called for an appointment. Appointment date was scheduled when I wanted it. Got it quickly. Car was serviced, inspected, oil changed and car was rea More

by JROMANOSKY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 08, 2020 -

Matt Burne Honda responded

We take pride in providing top-notch service and we're so happy the Matt Burne Honda team provided just that. Thank you for this outstanding review and we look forward to servicing you again!

March 25, 2020

Great service visit on 2/17. Forgot to write my review. I haven't been here in about 10 years since I switched to a Jeep. Glad to be back to a Honda and this service dept. Very trustworthy! More

by Lambuck
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Matt Burne Honda responded

Welcome back to the Matt Burne Honda family! We happy you had a great service experience. Enjoy the road!

March 25, 2020

Service visit excellent, as usual Called for app't; got in next day. Jack took care of me immediately; service completed in short time. Spoke with Egon when I picked up vehicle. As a More

by karen518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 08, 2020 -

Matt Burne Honda responded

We are thrilled the service team got you in, out and back on the road! We think Jack Munley and Egon Berardinelli are the best. THANK YOU for choosing Matt Burne Honda.

March 24, 2020

The staff at this dealership is extremely polite and professional, even durng these very trying times. My vehicle is always ready in a timely manner! More

by SHARRDONNA1
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Jun 08, 2020 -

Matt Burne Honda responded

We're so happy the Matt Burne Honda team were polite and professional and the service department got you back on the road in a timely manner! we look forward to your next visit.

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