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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,917 Reviews of Matt Burne Honda - Service Center

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June 19, 2020

VERY SATISFIED AGAIN!!! Jack, Egon and Morgan again went beyond the "call of duty!" I came in to get an inspection, oil change, and tire rotation and was in and out of the wa More

by GVALONISFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 23, 2020 -

Matt Burne Honda responded

Thank you for your kind words and positive review for the Matt Burne Honda service team! We're happy they went beyond the "call of duty" to get you in, out and back on the road quickly. We look forward to your next visit!

June 17, 2020

Always great to deal with and always well taken care of! Was only scheduled for an oil change but did a tire rotation too which cost me more money. There must have been a mix up. More

by BJGUMAN
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
June 17, 2020

Fast professional service, wonderful staff. Called earlier in the day, did not have an appointment, Jack munley was able t squeeze me in. Very satisfied More

by PIPIJS
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 19, 2020 -

Matt Burne Honda responded

We are glad Jack Munley was able to get you in and out of Matt Burne Honda service quickly! Safe travels.

June 17, 2020

Service Was very impressed by steps taken to protect employees and clients. Staff was very courteous and helping to explain an issue I was unaware of. More

by trek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Matt Burne Honda responded

We take the safety of our customers and staff very seriously. We are glad you felt safe trusting your vehicle with Matt Burne Honda and the courteous staff got you back on the road!

June 16, 2020

The service department is clean. The staff is professional and helpful. I’ve had contact with two other Honda dealerships and by far mine is the best. I’ve had a relationship with Burne Honda for More

by NIECER2798
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Jack Munley
Jun 18, 2020 -

Matt Burne Honda responded

We're thrilled you trust Matt Burne Honda with your vehicle's service and we agree, Tony is one of the best! Thank you for the 5-star review and we look forward to your next visit.

June 15, 2020

I’ve Always had great customer care there. They always provide courteous friendly service. They are the best auto dealer service department I ever dealt with. I’ve never had an experience that would have More

by Mike R.
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jun 15, 2020 -

Matt Burne Honda responded

Thank you for again trusting Matt Burne Honda with your service needs. We are grateful for customers like you. Safe travels!

June 13, 2020

BURNE Honda is a true family friendly dealership. It is always pleasure to work with the individuals listed below. It’s why I come back. More

by BERGD
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Jun 18, 2020 -

Matt Burne Honda responded

Thank you for your kind words about the Matt Burne Honda family! We're glad you have pleasant experiences with the service department and we look forward to your next visit.

June 11, 2020

I have continued to deal with Matt Burne since my first Honda many years ago! Great people; great service; trustworthy; accommodating; friendly; pros! A+ team! A+ service! More

by MOONANDSTARSLADY88
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Jun 11, 2020 -

Matt Burne Honda responded

Thank you for the A+ review! We are thrilled you trust us with your vehicle needs. We look forward to your next visit!

June 11, 2020

Burnie Honda in Scranton has always been a great example of what customer service should be like. I was just in this past week to get my oil changed in my Honda Accord and they just do a great job they're a More

by TGALOIS
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the mechanics are fantastic. Gary worked on my Honda and did a stellar job., Jack Munley, Mike Gramigna
Jun 17, 2020 -

Matt Burne Honda responded

We take pride in providing topnotch service and we're so happy the Matt Burne Honda service team did just that! Thank you for this outstanding review and we look forward to servicing you again soon.

June 10, 2020

Satisfied with the service. I would like to be contacted about the service agreement I purchased. I was under the impression that tire rotation would be covered. I realize tires and wipers would not. I was More

by MJAMENDOLARO
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
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