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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,916 Reviews of Matt Burne Honda - Service Center

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August 19, 2020

Everything taken care of correctly and efficiently- in and out - not tied up for hours waiting and waiting - like that I can wait because the time won’t be long More

by MRSYAEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service team got you in, out and back on the road! Safe travels.

August 19, 2020

Very knowledgeable Service Dept. Very easy to get a service appointment that fits our schedule. Both Egon and Jack are always ready to help. They make a service dept visit very easy. This is always More

by LCOSTELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 24, 2020 -

Matt Burne Honda responded

We're thrilled Egon Berardinelli and Jack Munley helped make your service appointment at Matt Burne Honda an easy experience. We look forward to your next visit!

August 19, 2020

Recent issue with my Crv. Egon and Jack very helpful is getting my issues resolved in a timely manner. Sales and service are always great More

by ofbluedevils
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're happy that Egon Berardinelli, Jack Munley and the Matt Burne Honda service team helped get you and your CR-V back on the road! Thank you for the positive review and safe travels.

August 19, 2020

Had noise coming from front tire. Could not see anything wrong. Without appt Honda told me to stop by to have it checked. Within 45 minutes screw and debris was removed from tire. They set my mind at ease. More

by DJG2627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service team got you in, out and safely back on the road! Enjoy the quiet ride.

August 18, 2020

I always get my cars serviced here. They are friendly and walk me through the whole visit each time. The service is done in a timely manner and I am not waiting all day for my car. More

by TIALIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Matt Burne Honda responded

We're glad you had a pleasant visit at the friendly Matt Burne Honda service department! Thank you for your positive review and enjoy the road!

August 18, 2020

I brought my civic in for service and was very happy with the time it took to complete the maintainable and the Courtesy by the service manager More

by BULLDOSZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're glad you had a 5 star experience at Matt Burne Honda and the service team got you back on the road in a reasonable amount of time! Enjoy the road in your Civic.

August 17, 2020

Had strange noises coming from my car and they said they were normal. I felt unsafe leaving the place and will get second opinion elsewhere. More

by racheltracywiren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

I had my car back for 30000 miles service and the dept. people were very nice. I am planning on taking my car back when needed. More

by MARYGREENE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 24, 2020 -

Matt Burne Honda responded

We're pleased you had a great experience with the Matt Burne Honda service department. We look forward to your next visit!

August 15, 2020

Professional and courteous!! I've been dealing with Matt Burne Honda for almost 20 years, and have bought 3 new automobiles from this dealership. I can tell anyone that they are More

by khetro1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fritz, in detail., Jack Munley, Mike Gramigna
Aug 24, 2020 -

Matt Burne Honda responded

Thank you for being part of the Matt Burne Honda family for 20 years and for sharing your kind words! We're thrilled you have had great experiences in both sales and service, thanks to the fantastic Jack Munley and Egon Berardinelli. We look forward to the next 20!

August 15, 2020

Great service! If you live in NE PA and own a a Honda, then Matt Burne Honda is the only place you should take your vehicle for service! More

by EHC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
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