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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,916 Reviews of Matt Burne Honda - Service Center

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August 29, 2020

Egon in service was awesome! Bent over backwards and took the time to explain a new service bulletin that came out for My passport. Showed Everything that would be done and parts replaced. And got me se More

by hammy380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Matt Burne Honda responded

We're pleased you and your Passport had a great service experience at Matt Burne Honda! We agree, Egon Berardinelli is awesome. Enjoy the road!

August 27, 2020

Very efficient, helpful. Nice waiting room. I didn't have to wait as long as anticipated. Reasonable cost. Will use this service again in future.. More

by audmass61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Last week, had my 2019 Civic in for oil change and tire rotation. When I picked it up, found out that my car needed an INSPECTION AND TIRES. The staff had tried to contact me while it was there but an o More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 01, 2020 -

Matt Burne Honda responded

We are so glad that after all that the Matt Burne service department got your Civic safely back on the road! Thank you for the 5-star review! We look forward to your next visit!

August 26, 2020

I never have any issues at Burne honda. Egon and Jack are always very accommodating and friendly. I would not go anywhere else. My next Honda will be from them. More

by LCC444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 31, 2020 -

Matt Burne Honda responded

Thanks for the 5-star review of the Matt Burne Honda service department! We agree, Egon Berardinelli and Jack Munley are fantastic members of our team. We appreciate your loyalty and we look forward to seeing you again!

August 25, 2020

Everyone was friendly, courteous, and helpful. No one was pushy. They told me what was wrong that I was not aware of and let me decide if I wanted it fixed. The wait was what I expected it to be and no More

by MARAL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 31, 2020 -

Matt Burne Honda responded

We take the health and safety of our customers and staff very seriously and we're thrilled you felt comfortable in the Matt Burne Honda service department. Thank you for your positive review and we look forward to your next visit.

August 24, 2020

I drive an hour and 20 minutes to get my service done at Matt Burne Honda. That says a lot in itself. The staff is approachable and care that you understand. More

by GAYLEHUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 28, 2020 -

Matt Burne Honda responded

Thank you for the loyalty to Matt Burne Honda! We are pleased you are happy with the staff and the service you receive. Enjoy the road!

August 23, 2020

Accommodating, flexible scheduling of appointments! No pressure to get "all" work done at once, thereby letting us balance out our expenses over time. Friendly personnel. Top quality workmanship. We drive More

by mjharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Campfield sold us our Fit in 2009! Kind, caring, knowledgeable person who has become a long time friend to us!, Jack Munley
Aug 28, 2020 -

Matt Burne Honda responded

We're happy you have great, accommodating experiences at Matt Burne Honda service. Thanks for driving miles to see us! We look forward to your Fit's next appointment.

August 23, 2020

Honda helped me when I had a flat tire and got stuck on the road. They called a tow truck for me and changed it More

by DCHANDLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Matt Burne Honda responded

It's a bad day when you have a flat tire! We're pleased that the Matt Burne Honda service team got you back on your way. Safe travels!

August 20, 2020

I received wonderful, friendly service coupled with professionalism from the call to make the appointment to check out. Keep up the great work! Thank you for your kindness. More

by manswini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased you had a great start to finish service appointment at Matt Burne Honda! Thank you for your kind words and we look forward to your next visit.

August 19, 2020

Pleasant and quick service! I dropped off my car the night before and was called by noon the next day to pick it up. The staff, as always, were friendly and descriptive of the service provided. More

by Riley C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased you had a quick and pleasant experience at Matt Burne Honda service! We look forward to your next visit.

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