2,713 Reviews of Matt Burne Honda - Service Center
I bought a used Subaru Outback and an extended warranty. I made my first service appointment for an oil change and tire rotation. Although I made the appointment weeks in advance, I was told to expect a lon I made my first service appointment for an oil change and tire rotation. Although I made the appointment weeks in advance, I was told to expect a long wait at the service desk, as they had to order the oil and the filter for my car! The representative acted like she was doing me a favor to service my car because it was not a Honda. I was treated poorly. This was a very disappointing experience for me. And it gave me second thoughts about purchasing the extended warranty there. I would not recommend this dealership service department. And it gives the dealership a bad name. This should have been disclosed to me at the time of purchase. Basically, if you buy anything but a Honda, they don’t want you as a service customer. More
This service department treats you like family and looks for ways to save you money. for ways to save you money. More
Service on my vehicle is handled with professionalism and excellent customer service every time! Thank you! excellent customer service every time! Thank you! More
I took my vehicle in for an oil change and tire rotation. The service was completed in less than an hour. The staff went above and beyond to accommodate me when they noticed that my mobility is limited. I The service was completed in less than an hour. The staff went above and beyond to accommodate me when they noticed that my mobility is limited. I did not have to ask, they offered to bring my car around to the front so that I did not have to use the steps. The person who brought my car around was courteous and friendly. I could not ask for better service. More
Recall work was done but disappointed with the gouges/scratches service left in the plastic on my console after repair was done. Also dealership said the car would be sone the same day and it was gouges/scratches service left in the plastic on my console after repair was done. Also dealership said the car would be sone the same day and it wasn’t. More
When I bring my Hondas to Matt Burne Honda, I know not only that will my vehicles will be taken care of, but that I will too. They care for me and my well-being along with the performance of my cars. only that will my vehicles will be taken care of, but that I will too. They care for me and my well-being along with the performance of my cars. More
Good, dependable service. Convenient shuttle service. Price seemed fair. What’s with the fifteen word limit? Control much? Haha Convenient shuttle service. Price seemed fair. What’s with the fifteen word limit? Control much? Haha More
It was well managed. The staff was very friendly and helpful. The service overall was excellent The staff was very friendly and helpful. The service overall was excellent More
Great service and friendly people to deal with clean waiting room with coffee and a tv waiting room with coffee and a tv More
The service people are excellent and extremely helpful. I don't think I could find a better dealership. Egon is the best. Thank you again for the great service! I don't think I could find a better dealership. Egon is the best. Thank you again for the great service! More