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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,916 Reviews of Matt Burne Honda - Service Center

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September 16, 2020

Great service as always. Initially, they thought I would need a very expensive part replaced and they ordered it overnight. I appreciated their honesty when they looked more into the problem and realized it More

by CRVowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Sep 22, 2020 -

Matt Burne Honda responded

We're glad you had another great service experience at Matt Burne Honda and we were able to get you back on the road for less! Safe travels.

September 16, 2020

Thanks to those all who were there to have my crv serviced in these strange times. I appreciate your being there as I wouldn’t know where else to take my car for reliable, trustworthy service. More

by B.LAMBERSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thx to whoever worked on my car!
Sep 29, 2020 -

Matt Burne Honda responded

We're glad you trust Matt Burne Honda for your service needs especially during these strange times! Thank you for your positive review and enjoy the road in your CRV.

September 15, 2020

I was able to get an appointment quick! The wait time for getting an oil change and tire rotation wasn’t long at all and had excellent service! More

by LHUFFSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service department were able to get you in, out and back on the road! Thanks for the positive review and we look forward to your next visit.

September 14, 2020

I had a flat tire and it was a busy Saturday but he took care of me quickly and had me finished and out in no time.This is the second time l had a flat tire in 4 weeks and was serviced with great care This More

by MICHAELLANZO95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Matt Burne Honda responded

We are sorry you have had tire issues lately but happy we were able to get you in, out and back on the road. Thanks for 30 years of loyalty and we look forward to the next 30 years!

September 12, 2020

Phenomenal people at Matt burne. They make you feel like you’re in great hands. I’m Always satisfied with their work and friendliness, never disappointed! You have a customer forever! More

by ROBERT10A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 18, 2020 -

Matt Burne Honda responded

We're pleased Matt Burne Honda continuously provides excellent service and we are excited to see you forever! Thanks for the 5-star review. Safe travels!

September 10, 2020

Our family is a Honda family, we have been for years! My wife drives a Pilot, I drive a CRV, and my daughters have a Civic. We continue to use Burne Honda for all of our service needs because they are court More

by djmartin97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 18, 2020 -

Matt Burne Honda responded

We are so happy to have your family in the Matt Burne Honda family! Thank you for your positive review for our service department. We look forward to your next visit!

September 07, 2020

Excellent, friendly, helpful staff. Easy to obtain appointments. Service recommendations for vehicle. Appreciate the respect and total adherence to the Pennsylvania COVID recommendations. Felt safe. More

by csquare108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 15, 2020 -

Matt Burne Honda responded

We're pleased you trusted Matt Burne Honda to keep you and your vehicle safe! Thank you for your kind words for the excellent service department. Enjoy the road!

September 03, 2020

Friendly, interested, helpful, timely!!!!!!! I have had my car serviced at Burne Honda for 12 years. And will hopefully always do so. They provide great service Great service More

by snyderl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 11, 2020 -

Matt Burne Honda responded

We're pleased you had another great service experience! Thank you for trusting Matt Burne Honda with your vehicles for the past 12 years and we hope to see you for another 12+. Safe travels!

September 02, 2020

I have been bringing my cars to this service center for 13 years and have always received friendly and outstanding service by people who care. Just brought in my new Passport for it's first service and aga More

by PMPANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 04, 2020 -

Matt Burne Honda responded

We're glad Egon Berardinelli, Jack Munley and the Matt Burne Honda service department again provided an outstanding experience. Thank you for 13 years of loyalty and we wish you many happy miles in your Passport!

August 31, 2020

Service was excellent. Bought new General tires and had the car checked over for a trip that we have planned. Jack Munley was very good in getting our tires and service that was done. The "Four Horeseman More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna, Jack Munley
Sep 02, 2020 -

Matt Burne Honda responded

We're pleased Jack Munley, The Horsemen and the Matt Burne Honda service team got you new tires, checked out and on the road! We hope you have a lovely trip. Safe Travels!

Sep 03, 2020 -

Love Burne Honda responded

Mike Gramigna also deserves FIVE STARS. For some reason it did not show. Recently, 9-1-20, Dave Walsh the salesman we always use helped me out with a low battery issues on our key fob for the 2017 Honda. This was done over the phone and he was great as per usual in helping me change the battery. Thanks, Mike and Lorraine Pidich

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