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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,916 Reviews

2,916 Reviews of Matt Burne Honda - Service Center

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September 23, 2020

The service department and staff are always willing to accommodate me and fix any problems I might have quickly and well! These guys are a class act! More

by JCORKILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 29, 2020 -

Matt Burne Honda responded

Thank you for your positive review for the Matt Burne Honda service department! We're glad you had another great experience. Safe travels!

September 22, 2020

Appointment for inspection, oil change and scheduled maintenance appointment. Received Excellent service, friendly and courteous customer service staff, very professional. I am completely satisfied deal More

by PLRITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 29, 2020 -

Matt Burne Honda responded

Thank you for your 5-star review for Matt Burne Honda! We're thrilled you had an excellent service experience. Safe travels!

September 22, 2020

I am very satisfied with the service at Matt Burne Honda. The service personnel were courteous and my car was expertly serviced and returned to me promptly. More

by GENESIS537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 25, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service department were able to get you in, out and safely back on the road! We look forward to your next visit.

September 21, 2020

Very nice and clean, very friendly staff at the time, Excellent service and explained all service needs and service great and faster nicely cleaned up my car and I am so happy More

by HITESH0906
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 25, 2020 -

Matt Burne Honda responded

We're happy that you're happy and you had a great service experience at Matt Burne Honda! Thanks for the positive review. Safe travels!

September 21, 2020

We have two Honda’s both purchased at Matt Burne Honda just went in for service on our crv and As always we were treated like family by Egon he takes great care of us every time. More

by TCL731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Matt Burne Honda responded

Thank you for trusting us with all your vehicle needs! We're thrilled Egon Berardinelli treats you like family because you are part of the Matt Burne Honda family. We look forward to your next visit!

September 21, 2020

Very pleased with service.. Jamie Henderson at Scranton pa Honda is an asset to your company..very hard and diligent salesman. Very friendly and answers all questions . More

by CARMAR42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 25, 2020 -

Matt Burne Honda responded

We're pleased you had a great service experience at Matt Burne Honda! We agree, Jamie Henderson is a wonderful asset to our team. Enjoy the road!

September 20, 2020

They take very good care of my car and myself whenever I need something. The service department the people that work in there are wonderful. More

by Watkins8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey, Jack Munley, Mike Gramigna
Sep 24, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda service department! We're pleased you continuously have good experiences. Safe travels!

September 19, 2020

Back second time for same issue. First time gave me crappy loaner with used mask on floor. Second time left panel off for wiring. Maybe they are messing with me. I have pics of it all. Hope to not have More

by PJMORTUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
September 18, 2020

Very friendly and professional, excellent customer service and follow through with the visitor experience! Both Egan and Jack are top-notch service advisors. Would highly recommend! More

by SMASON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 22, 2020 -

Matt Burne Honda responded

We're thrilled you had a great experience at Matt Burne Honda service! We agree, Egon Berardinelli and Jack Munley are top-notch. Thanks for the recommendations!

September 16, 2020

We bought our car from Dave and was more than pleased with our purchase. Any problems, we see Dave,who is always helpful. We moved to Warminster, but came up here to have our car serviced. Had sap on it More

by MARYANNS744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Matt Burne Honda responded

Thanks for traveling to have your car serviced at Matt Burne Honda! We're pleased Dave Conway was able to get you into a car you love and help keep it looking good. We look forward to your next visit!

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