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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,915 Reviews

2,915 Reviews of Matt Burne Honda - Service Center

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October 09, 2020

Work was done quicker than I expected and took car of winterizing. Waiting room was set up to be COVID ready with plenty of room between chairs More

by MARATHON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Matt Burne Honda responded

We're happy we were able to get you in, out and quickly back on the road! Thanks for your positive review and we look forward to your next visit.

October 06, 2020

Excellent service both in the sales room and in the service department. I bought a Pilot, and my wife liked it so much we got her a Passport. More

by REESE459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Matt Burne Honda responded

We're thrilled you had excellent experiences in sales and service at Matt Burne Honda! Thank you for your positive review and we wish many happy miles in both your Hondas.

October 04, 2020

Had a service visit to Matt Burne Honda on 9-29-20 for an inspection, oil change and filter along with other air filter of all types changed in our 2017 Honda CRV/Touring Model. As per usual everything wen More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna , Jack Munley
Oct 14, 2020 -

Matt Burne Honda responded

We take the safety of our customers and staff very seriously and we're glad you felt safe having Matt Burne Honda service your CR-V! Thanks for your 5-star review and we look forward to your next visit.

October 01, 2020

Egon B. is the very best when it comes to service and customer relations! We love the guy! That is why we go to Burne! More

by MLM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 13, 2020 -

Matt Burne Honda responded

Thanks for your loyalty to Matt Burne Honda service. We also love Egon Berardinelli and think he's the best! We look forward to seeing you again.

October 01, 2020

I buy two cars every three year, service is fantastic. They take care of my cars, both when I purchase and get them serviced. They keep me coming back. More

by JIM.PEPERNOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Matt Burne Honda responded

We are so grateful for customers like you! Thanks for trusting Matt Burne Honda for all your vehicle needs. Safe travels!

October 01, 2020

From calling to schedule my appointment, until being shuttled to my office, each and every staff member I had interaction with was very accommodating, courteous and professional. More

by PAULA.BOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Matt Burne Honda responded

We're pleased you had a great service experience from beginning to end! Thanks for taking to time to give Matt Burne Honda a positive review and we look forward to your next visit.

September 30, 2020

I appreciate the service and courtesy at Matt Burne Honda. I always trust their judgment concerning my car. I have never had a problem thanks to their expert advice. More

by JPOLA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 05, 2020 -

Matt Burne Honda responded

We're glad you trust Matt Burne Honda with your car's service. Thank you for your positive review and safe travels!

September 30, 2020

Service staff is quick and reliable. Sales staff listens to your needs. Finance listens to your concerns. Wouldn't go anywhere else for my next Honda! More

by HMANCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 08, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda sales, service and finance staff. We don't want you to go anywhere else for your next vehicle and we look forward to your next visit!

September 29, 2020

Always great to get my car serviced at Burne Honda. I was having problems with a noise in the back end. I called on a Saturday after hours and left a message asking for a call back early in the week. I got More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Oct 07, 2020 -

Matt Burne Honda responded

We're pleased we could get you and your car safely back on the road in a timely manner. Thanks for the 5-star review and we look forward to your next visit!

September 29, 2020

Wonderful, professional people. They always take the time to listen to my concerns and offer helpful suggestions, which are always on target. Have used their service for over30 years and wouldn’t go to More

by SRMURO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 05, 2020 -

Matt Burne Honda responded

Thank you for being a loyal customer of Matt Burne Honda for 30 years. We're pleased you continuously have wonderful service experiences and we look forward to the next 30!

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