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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,915 Reviews

2,915 Reviews of Matt Burne Honda - Service Center

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October 17, 2020

I was very pleased with the professionalism that I dealt with when I brought my car in for inspection. I was treated with kindness and respect. More

by MIKEA1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 21, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda service team! We are glad you had such a positive experience and we look forward to your next visit.

October 16, 2020

For the past 13 years, I have been utilizing their services and have never been disappointed. The staff always lets you know what needs to be done and time needed to complete the service. The staff is More

by ALEX55734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 21, 2020 -

Matt Burne Honda responded

Thank you for 13 years of loyalty to Matt Burne Honda! We're pleased you consistently have great service experiences and we look forward to the next 13.

October 16, 2020

I had a small emergency after having my car repaired at a local shop. Burne’s service department was ready to help, Fixed it fast. More

by Tjfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 21, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service department were able to take care of your emergency, no matter how small, and get you quickly back on the road! Thank you for the positive review. Safe travels!

October 14, 2020

Great service dept! Always friendly and accommodating it’s a pleasure to bring car in even for recalls! No more to say just getting to the stupid 25 word min More

by MICHAEL.WYLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Bought 4 new General tires and alignment. The Bought 4 new General tires and alignment. The appointment time I requested was given. When there was a problem with one of the new tires I was given More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Matt Burne Honda responded

We're glad your appointment had a great ending even with some unexpected problems. Thank you for your positive review for the Matt Burne Honda service department. Safe travels!

October 14, 2020

I want to give a shout out to Jack and Egon.. Mike. I think the service team is excellent and great customer service team! I still love my 2005 Honda Element. They make you feel very important when get y More

by PRETTY3048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Oct 19, 2020 -

Matt Burne Honda responded

We're thrilled you had an excellent service visit! Thanks for the shoutout for Egon Berardinelli, Mike Gramigna and Jack Munley. We love that you love your Element and we hope you have many more miles in it!

October 13, 2020

The service department is excellent. Egon knows his customers on a first name basis and is as honest as Abraham Lincoln. Pricing is fair and they have the vehicle serviced and ready when promised. More

by LeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Matt Burne Honda responded

We're glad Matt Burne Honda provided excellent service! We agree, Egon Berardinelli is a wonderful member of our team. Enjoy the road!

October 13, 2020

I will only take my car to this dealership. They take great care of my car. They always get me in right away for any appointment. More

by CRISTINOGDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 19, 2020 -

Matt Burne Honda responded

We're pleased you continuously have positive experiences at Matt Burne Honda service. Thanks for the review and we look forward to your next visit!

October 12, 2020

Always a good experience going there.Everyone is friendly, helpful, service is fast and always satisfactory. They go beyond to make your experience always great. More

by SUVRAT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Matt Burne Honda responded

We're thrilled the Matt Burne Honda service department goes above and beyond to make your service experiences great! Thanks for the 5-star review and we look forward to your next visit.

October 10, 2020

I have never had a bad experience at Matt Burne Honda and I have been using them since I started driving. They always have great service! More

by TLETTIERI11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Oct 14, 2020 -

Matt Burne Honda responded

We're pleased you continuously have great experiences at Matt Burne Honda! Thank you for years of loyalty. Safe travels!

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